Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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Download Voices screen
System settings => Accessibility => System Voice => the little (i) beside the pulldown => Voices => THIS SCREEN will allow you to download Premium Voices Is there a way to trigger this screen programmatically. Or at least a link to get my users there without having to dig thru that swamp of screens?
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Nov ’25
The accessibility app keeps opening by itself on my iPhone 12 Pro. Can anyone please help me?
It’s very annoying but on my iPhone 12 Pro I keep getting the accessibility app with the microphone on and it keeps opening the app by itself and it’s a blank screen and every time I close it it just reopens. I don’t know why it keeps doing this, but it drives me crazy. Does anyone know what else to do? I also have the beta iOS 26 but it’s been doing this even with the past update.
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110
Jun ’25
FamilyControls API access
I’m requesting access to the Family Controls API for an iOS app currently in development. I’ve submitted the request through the official form here: https://developer.apple.com/contact/request/family-controls-distribution However, after submitting, I receive no confirmation email or support ticket ID. The page only shows a “Thank you for requesting the API” message, and I’m left without a way to track or confirm the request. This entitlement is essential for my app’s functionality, and I need to move forward with development and testing. Can someone from the Apple team please confirm receipt of the request and provide guidance on the next steps or estimated timelines?
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356
May ’25
CFPrefsPlistSource Read Error with App Group Preferences
I am encountering the following issue while working with app group preferences in my Safari web extension: Couldn't read values in CFPrefsPlistSource<0x3034e7f80> (Domain: [MyAppGroup], User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null), Contents Need Refresh: Yes): Using kCFPreferencesAnyUser with a container is only allowed for System Containers, detaching from cfprefsd. I am trying to read/write shared preferences using UserDefaults with an App Group but keep running into this error. Any guidance on how to resolve this would be greatly appreciated! Has anyone encountered this before? How can I properly configure my app group preferences to avoid this issue?
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714
Feb ’25
App Store Connect – “Unable to Handle This Request” Error
Hello, I'm currently unable to access App Store Connect. When I try to open https://appstoreconnect.apple.com, I receive the following error message: “appstoreconnect.apple.com is currently unable to handle this request.” I’ve tried the following steps, but the issue persists: Cleared browser cache and cookies Tried different browsers (Safari, Chrome) Attempted from multiple devices and networks Is this a known issue or is there any workaround available? Would appreciate any help or update on the current status. Thank you,
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108
Jun ’25
How to handle AX (Keyboard Access & VoiceOver) for AttributedString used in UILabel
I use AttributedString to create a string containing a link. And I set the AttributedString to UILabel. How should I set up the Accessibility feature to make sure that I can keyboard focus on the substring with link and use keyboard operation to open the link I can VoiceOver the whole string and VoiceOver the substring with link to open the link Thanks a lot.
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133
Mar ’25
Separate bluetooth keyboard and bluetooth scanner inputs
Hi, I have an iOS app where bluetooth scanner and bluetooth keyboard both should work simultaneously. I have used 'pressesBegan' method to fetch the characters which are coming from the bluetooth keyboard. This method is fetching all the bluetooth keyboard inputs correctly. But this method is also called when the characters are coming from the bluetooth scanner. In the 'pressesBegan' method, I have to separate the inputs which are coming from the bluetooth keyboard and are coming from bluetooth scanner. They both have some different use in the app. I have already tried with the fetching speed of the characters, but no luck in case of high speed typing. So characters fetching speed will not work in our case. Is there any way to separate the inputs based on some other factorials? Or any other info in the 'pressesBegan' method which can separate the input that it is coming from scanner or is coming from keyboard. Any suggestion regarding this will be helpful. Thanks in advance.
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405
Jan ’25
Seeking API Support for Marking Substrings as Headings in NSTextView for VoiceOver
I'm developing a document editor for macOS using AppKit, which supports structured content such as titles and multiple heading levels—similar to what you see in the Pages app. I'm looking for a way to programmatically mark a specific substring within an NSTextView as a heading, so that VoiceOver can recognize it and announce it appropriately (e.g., by saying “heading” before reading the text). This would be similar in spirit to how NSAccessibilityLinkTextAttribute works for links. Is there an existing accessibility text attribute or recommended approach to achieve this behavior for headings? If not, I’d appreciate any guidance or suggestions on how best to implement this in a VoiceOver-friendly way. Thank you in advance for your help! Best regards,
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May ’25
Accessibility & Inclusion
We are developing Apple AI for foreign markets and adapting it for iPhone models 17 and above. When the system language and Siri language are not the same—for example, if the system is in English and Siri is in Chinese—it can cause a situation where Apple AI cannot be used. So, may I ask if there are any other reasons that could cause Apple AI to be unavailable within the app, even if it has been enabled?
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Custom Keyboard Extension Not Showing in Settings for Activation
Hi everyone, I’m developing a React Native iOS app that includes a custom keyboard extension for sending stickers across apps. The project builds successfully, and the main app installs fine on my test device. However, I’m not seeing the keyboard extension appear under Settings → General → Keyboard → Keyboards → Add New Keyboard, which means I can’t activate it or grant access. At this point, I’m not even sure if the extension is actually being installed on the device along with the main app. Here’s what I’ve done so far. I created a Keyboard Extension target in Xcode, set the correct bundle identifiers and provisioning profiles, and enabled “Requests Open Access” in the extension’s Info.plist. I built and installed the app on a physical device rather than the simulator to ensure proper testing. My main questions are: how can I confirm that the extension is being installed on the device, and if it isn’t, what might prevent it from installing even though the build completes successfully? Any insights, troubleshooting steps, or guidance would be greatly appreciated.
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713
Nov ’25
Clarification on Entitlements, Privacy Manifest, and Info.plist for System-Wide Mouse Click Monitoring and Typing Simulation in macOS App
I am currently developing a macOS application that listens for system-wide mouse clicks to simulate typing with user-provided text. The app requires Accessibility permissions to function properly, and I want to ensure compliance with Apple’s latest privacy and security guidelines. The app listens to global mouse clicks. It simulates keyboard input with user-provided text I would like detailed guidance on the following aspects: What specific entitlements are required to allow system-wide mouse click monitoring and simulating user input ? App Sandbox enable or disable? what keys required to explain global mouse click monitoring and keyboard input simulation in the info.plist What will be the configuration of Privacy Manifest
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477
Jan ’25
Why does the macOS window sharing indicator appear for some windows but not others?
On recent versions of macOS, when a window is being shared (via the system screen-capture APIs), the OS sometimes shows a small "shared window" badge in the title bar. I’ve noticed that this indicator is not consistent: For some windows, the badge reliably appears when they are being shared. For other windows, the badge never appears, even though the window is actively shared. In particular, windows that use a standard system title bar seem to show the indicator more often, while windows with custom-drawn or non-standard chrome do not. My questions are: What are the exact conditions under which macOS decides to draw the “shared window” indicator in a window’s title bar? Is this strictly tied to certain NSWindow styles or masks (e.g. titled vs borderless)? Is there any API or flag I can use to detect programmatically whether a given window will display this system indicator when shared?
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1.1k
Sep ’25