Hi Guys, I've been trying for two weeks to sign up for the Apple Developer program. I've tried to pay the $99 but it didnt go off my account. Now my accoun tis in pending mode and there is no response from apple support. I've ogged about 10 tickets over the past two weeks. Any advice here? I am getting desperate.

If I use NSAlert the buttons look like this: The Cancel button has a gray background. We got complaints about the bad contrast and people pointed out that the alerts from System Settings look like this: Here the Cancel button has a white background. Unfortunately I did not find out how to make the buttons in my own alerts look like those in System Settings. Setting the button's bezel color to white did not work. Any help would be highly appreciated. Thanks. Best regards, Marc

In some places of our app we make use of NSAccessibilityElement subclasses to vend some extra items to accessibility clients. We need to know which item has the VoiceOver focus so we can keep track of it. setAccessibilityFocused: does not get called when accessibility clients focus NSAccessibilityElements. This method is only called when accessibility clients focus view-based accessibility elements (i.e. when a NSView subclass gets focused). At the same time we need to programmatically move VoiceOver focus to those items when something happens. Those accessibility elements inherit from NSObject so we can't make them first responder. Is this the expected behavior? What are our options in terms of reacting to VoiceOver cursor moving around? What are our options in terms of programmatically moving the VoiceOver cursor to a different element? Here's a sample project that demonstrates the first part of the issue: https://github.com/vendruscolo/apple-rdars/tree/master/DTS12368714%20-%20NSAccessibilityElement%20focus%20tracking If you run the app, a window will show up. It contains a button and a red square. If you enable VoiceOver you'll be able to move the cursor over the red square, and a message will be logged. You'll also notice there's an extra element after the red square. That element is available to VoiceOver, however when it gets focuses, no message gets logged.

Our company enrolled in the Apple Developer Program as an organization in July 2024. Everything was fine for several months, but in early January 2025, our developer noticed that the certificates were missing. When we logged into our developer account, we were shocked to see a page prompting us to “Enroll Today”—as if we had never joined in the first place. Clicking the enrollment button led us to an error page stating we cannot enroll. We immediately reached out to Apple Developer Support via email, but despite multiple attempts, we received no response. Strangely, our apps remain live on the App Store, App Store Connect functions as usual, and we continue receiving payments every month. However, we are completely blocked from developing and releasing updates. Today, I managed to reach Apple by phone. After being transferred to a senior representative, I was told they couldn’t tell me why this was happening. They only confirmed that a request had been made and that I should “wait.” That’s it—no explanation, no timeline, nothing. While it’s somewhat reassuring that they acknowledge the issue, I’ve already seen other developers with the same problem go unanswered for months. My suspicion? This account might be linked to an individual developer account from way back in 2015 when Apple’s registration process was far less strict. Could that be the issue? No idea—because Apple won’t say a word. Meanwhile, both of our apps have been exposed to several bugs, and customers are waiting for updates. If there’s still no response from Apple, I have no choice but to register a new account—purely to continue supporting our users. CASE ID: 102508598957

I’m seeing a layout issue in SwiftUI on iOS 26 that only reproduces with specific Accessibility Motion settings. Steps to reproduce 1. Open Settings → Accessibility → Motion. 2. Enable Reduce Motion and Prefer Cross-Fade Transitions. 3. Launch an app with a SwiftUI TextField. 4. Tap the field to show the keyboard. 5. Dismiss the keyboard (tap outside, swipe down, etc.). Expected: After the keyboard is dismissed, the view’s bottom safe area / layout should return to normal. Actual: The view continues to reserve space equal to the keyboard height — as if the keyboard were still visible. UI anchored to the safe area remains shifted upward until the view is reloaded.

Hello, I am writing this post because the Apple Developer Program enrollment process is clearly malfunctioning, and I have reached a point where this situation is unacceptable. First payment I initially purchased the Apple Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was fully completed, confirmed by my bank, and I received the official Apple Store receipt. • Order ID: W1557478965 • Amount: 1029 TRY • Status: Completed / Posted Despite this, my account continued to show: • “Purchase your membership” • Enrollment status: Pending • No access to App Store Connect After several days with no response from Apple Support and no activation, I assumed something had gone wrong on Apple’s side. Second payment Because I was completely blocked and received no reply from support or the forums, I made a second payment to rule out any payment failure. • Order ID: W1694587309 • Amount: 1029 TRY • Status: Completed / Posted Current situation At this point: • Two separate payments • Two unique Apple Store order IDs • Zero activation • Zero response from Apple Support • Enrollment still Pending • App Store Connect still inaccessible Support case details: • Apple Support Case ID: 102769533427 • Multiple follow-ups sent • No reply • No action taken This is no longer a delay — this is a system-level failure. I have paid twice for a single Developer Program membership and received nothing in return: no activation, no explanation, and no support. I am formally requesting manual intervention by Apple staff to: 1. Immediately activate my Apple Developer Program membership 2. Investigate and resolve the duplicate payment (refund or clarification) 3. Explain why a paid enrollment can remain blocked with no support response If this forum is monitored by Apple employees, this issue requires urgent escalation. This situation should not happen in a paid developer program. Thank you.

Hi all, I’ve got a usability question about accessibility navigation. My app has a lot of carousels (horizontally scrolling lists of content with far more elements than can fit on the screen). Often, these are just images, but sometimes, they’re cards with multiple subelements. In our previous implementation, each card was a single accessibility element, and we exposed the subelements as accessibility custom actions. Despite this, users frequently mentioned navigating with VoiceOver as a pain point. It takes a long time to navigate through and navigate past these carousels. To solve this, I converted my carousels into a single adjustable element, so users can navigate through it with one swipe, and they can still access the elements by adjusting the values up and down. I got this advice from this 2018 WWDC talk. Is this still the recommended advice? Or is there a new, preferred way to do this? Additionally, I had to get a little creative with the second carousel, the one with multiple subelements. Some of these were interactive (imagine a card with a description, an upvote button, and a downvote button). Adjustable elements override the accessibility custom actions VoiceOver gesture, so I can’t expose the individual buttons as actions. Instead, I made each subelement in each card in the carousel one of the adjustable values. Swiping up would go from description 1 to upvote button 1 to downvote button 1 to description 2, etc. Double tapping with VoiceOver would perform whatever action the carousel is currently on. So if I adjust the value to the element at index 2 (say, downvote 1), double tapping would trigger the downvote button’s action. Does this make sense? Is there a better way to do this? This seemed to be the best compromise between screenreader navigation speed, exposing all actions, and the existing UI.

We currently have an odd issue with VoiceOver spelling a word letter by letter while the same word is spoken as a whole for other items. The app is in German. I have a View in SwiftUI whose button traits are removed, then a label "Start Tab 1 von 5" is added. "Tab is spoken as a whole word here, all fine. If I change the label to "Tab-Schaltfläche" or for example "SimplyGo Tab 3 von 5", then "Tab" is spoken as "T A B", letter by letter. is there a way to force VoiceOver to speak it as a whole?

I cannot pair my PHONAK hearing aids after I upgraded to iOS 18.3 under hearing devices, it just keeps on switching will not find anything. I’ve undelete them and reinstall them four times. Uninstalled the app. Under Bluetooth, it finds it and has it. But under hearing devices where I can control everything it will not. Once I add the hearing aids, my phone goes completely silent. I do not know if anyone calls or texts me

My team has a robust digital accessibility program and processes for WCAG conformance in our apps. Because of this, there are definitely accessibility defects that get caught and addressed in order of impact and business priority like any other bug. Obviously we want to aim for 100% accessibility for our users, but it's a continual work in progress as new enhancements or changes are released. I'm stuck on the appropriate measurement to indicate support. If we have 50 common tasks and the most central 10 tasks are solid but some supporting (but also common) tasks have a contrast fail or accessibleLabel missing, does that make the whole app not supporting the feature? If "completing the task" is the rubric there are a whole range of interpretations for that. In a complex app, I anticipate that a group like ours will have strong support for many of the Accessibility Nutrition Labels accessibility features across tasks and devices, but realistically never be 100% free of defects for a given Apple Accessibility feature, even among core tasks. As I consider the next steps for Nutrition Labels, I do not see anything in the documentation that gives a sort of baseline or measurement for inclusion. We plan to test all steps to complete a task, and log defects accordingly with an assigned timeline for fixing them (as would be true for functional defects).

Hello, I have the following problem. I’m developing a NoCode app using the FlutterFlow platform and have been working on it for over a year. This time, after publishing a new version of the app through FlutterFlow, I tried logging into Apple Store Connect, but I got an error saying that I had made too many login attempts and needed to try again later. However, I hadn’t attempted to log in before that at all. No matter how long I wait—24 hours, 48 hours—the same error keeps appearing, meaning I still can’t access my account. Apple Support hasn’t responded for 4 days, and in total, I’ve been locked out of my account for over 9 days. Please help me understand what might be causing this issue. Apple Store Connect refuses to send me an SMS with the login code.

There is an issue with Help Books that started with the release of macOS 14.4. The issue is that when an app attempts to go directly to a Help Book page, the help viewer opens to the Help Book's main index page, rather than the specific page requested. As I investigated the issue I found that the requested page was actually part of help viewer's navigation history, and all I had to do was to click the Back navigation arrow and the requested page would be displayed. So it seems like the requested page is momentarily visited but is then (for whatever reason) quickly replaced by the main index page. Our app uses the AHGotoPage() API for directly accessing our Help Book's pages. This is the same mechanism/code that our app has used for more than a decade and has never caused us any issues. Everything works fine on macOS 14.3.0 and earlier. I've scoured the documentation and can't find any newer APIs for accessing Help pages. I've also tried various other things (e.g. reworking the code, creating new indexes for the app's Help, etc.), but none of it seems to make a difference. As far as I can tell, the issue seems to stem from some change made to the OS. So my questions are: Is this a known bug? And if so, is there any ETA on a fix? Is there something different we should be doing for newer versions of the OS (create indexes differently, use a different API, etc.)?

I want to understand which component types are intended to have an associated hint text, haptic feedback, or earcon associated with it for VoiceOver screen reader users. Is there a list somewhere or a HIG guideline for which transition types should have a sound? Some transitions in Apple apps generally include different beep sounds, such as opening a new screen screen dimming when a VoiceOver user swipes from the header / navbar to the body a scraping sound when swiping up or down a page. the beginning or end of the body section in Calculator when swiping from one row to the next. opening a pop up menu I would also appreciate any direction on what code strings are associated with these sounds and how custom components can capture these sounds or haptics or hints where it is expected? On the other hand, I don't want to get that info and then dictate that every component needs a specific beep type since these sounds appear to be used for specific purposes.

Hello! I'm trying to improve the accessibility of a UIKit login form in our iOS app. If an error occurs, an error message is shown in a label that is hidden by default. For our VoiceOver users, I want to move the focus to the error message label so that VoiceOver reads out the error message. I'm trying to achieve this using UIAccessibility.post, but try as I might, it does not work. To better understand the problem, I created a very simple App which shows a button and a label (always visible), and on pressing the button, I post an accessibility notification: UIAccessibility.post(notification: .layoutChanged, argument: label) What I expect to happen is for the focus to move from the button to the label. What happens instead is the focus stays with the button and VoiceOver reads out the button's label again. So it seems to process the notification, but ignore the argument. Am I misunderstanding how accessibility notifications work or is this simply broken at the moment? I am testing this withy my iPhone with the current iOS version 18.2.1 By the way, using the more modern variant leads to the same result: AccessibilityNotification.LayoutChanged(label).post()

Hope it's okay to post here - I haven't gotten resolution anywhere else. Apple's iOs Live Captions is supposed to translate speech into written text either on the phone (works like a charm!) or via microphone (think meeting in a conference room). Microphone doesn't work anywhere, anytime on a new iPhone 14 purchased November 2024. Anyone out there want to fix this and help a lot of people who have trouble hearing? I'm part of an entire generation that didn't know we were supposed to protect our hearing at concerts and clubs and worse, thought it was cool to snag a spot by the speakers...

When I am doing a file search, in TextEdit, and on certain webistes the space bar will quit functioning as soon as i start typing. If I hold down the "Option" key it allows the space bar to work as normal. I have checked every setting I can think of and nothing has helped.

I’m currently exploring VoiceOver accessibility in iOS and looking for the best way to reduce the number of swipes required to navigate a UITableView. I’ve come across a couple of potential solutions but am unsure which is preferred. Solution 1: Grouping Subviews in Each Cell Combine all subviews inside a UITableViewCell into a single accessibility element. Provide a concise and meaningful accessibilityLabel. Use custom actions (UIAccessibilityCustomAction) or accessibilityActivationPoint to handle interactions on specific elements within the cell. Solution 2: Using UIAccessibilityContainerDataTableCell & UIAccessibilityContainerDataTable Implement UIAccessibilityContainerDataTable for structured table navigation. Make each cell conform to UIAccessibilityContainerDataTableCell, defining its row and column positions. However, I’m finding this approach a bit complex, and I need guidance on properly implementing these protocols. Additionally, in my case, VoiceOver is not navigating to Section 2—I’m not sure why. Questions: Which of these approaches is generally preferred for better VoiceOver navigation? How do I properly implement UIAccessibilityContainerDataTable so that all sections and rows are navigable? Any best practices or alternative recommendations? Would really appreciate any insights or guidance!

accessibilityUserInputLabels is working fine with any view I tried this on. Meaning that the control can be toggled with the provided alternative names when using Voice Control. When setting this property on any UIBarButtonItem though, it seems Voice Control ignores the alternative names provided by setting accessibilityUserInputLabels. For comparison, accessibilityLabel works perfectly when set on UIBarButtonItem. Is anyone facing the same issue? Using Xcode 16.0 (16A242) on iOS 18

I wrote this in the regular forums and they deleted it and told me to write it here because it was dealing with unreleased software. I read that Launchpad is disappearing in Tahoe and I have real concerns about that. For me, that is an accessibility issue. I have both memory problems and scanning problems. So having my apps organized into categories is extremely important to me. Just today I needed to find an app that I didn't remember the name of and I rarely use, but when I need it, it is important to me. Just to see if I could find it without launchpad, I scanned my applications folder and I couldn't find it. I went to launchpad and to the category I knew it was in and it was right there, easy for me to find. Please don't take away our organization options.

After enabling Developer Mode on my iPhone and restarting it, the device asks me to press the Home button to confirm. Unfortunately, my Home button is broken, so I can’t access Developer Mode. The iPhone itself still works, but I can’t enable the mode. Is there any way to bypass this without the Home button?