Hello everyone!
We are from Russia, and we no longer have an official Apple store. All phones are imported through parallel imports.
Yesterday, my wife logged out of her Apple ID and logged in to someone else's account, and as a result, her phone was in lost and locked mode. We have a sales receipt confirming the purchase, but it is from a Russian store.
Can you please tell me if there is a way to unlock the phone or if it is already a brick? Scammers are asking for money to unlock the phone.
Thank you in advance for your reply!
Hi @Nik43,
These forums are for code-level questions from our developer community. For customer-level support, please go to:
Apple Support Community
https://discussions.apple.com/welcome
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
