We are attempting to integrate the Apple Pay service into our website and have successfully verified our domain with Apple manually. However, we consistently receive an 'ApplePay reverify failed' email a month before the expiration time. Upon checking, we updated the SSL certificate for the domain before receiving the email, and the link still works fine in the browser. We would greatly appreciate any feedback from someone who can help us with this issue.
Apple Pay Domain Reverify Failed
Hi @fahjksdfb,
Please review the following post to learn more about resolving merchant issues for Apple Pay on the Web:
Gathering Required Information for Troubleshooting Apple Pay on the Web Merchant Issues
https://developer.apple.com/forums/thread/762994
Specifically, the technote mentioned below, which has a section about merchant domain verification:
TN3173: Troubleshooting issues with your Apple Pay merchant identifier configuration
If you can still reproduce the issue after reviewing TN3173, please reply here with the Feedback ID, including the requested details listed in the post mentioned above.
Important: In addition, I'd like for you to attach the email delivered to your inbox as an EML file which will help determine if the message incorrectly sent to your developer account.
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
Hi Paris,
We received Apple Pay domain expiration reminder emails for two merchant domains and have filed FB24862345. The report includes the two original EML messages in a ZIP archive, the affected domains, and the relevant account details privately.
Could the Apple Pay team review the automatic re-verification records associated with those emails and clarify the specific trigger for each: was the TLS certificate simply not renewed yet, or was there an actual redirect, connectivity, certificate-chain, or other verification error? If an error occurred, could you provide the specific failure details?
We have reviewed TN3173, but the generic email text does not identify the actual check result. We are not assuming our case has the same cause as the original post. We would appreciate the specific reason so we can apply the appropriate fix.
Thank you.