Hello, I am implementing "Sign in with Apple" on my backend and validating the Identity Token (JWT) received from the client. I noticed that for some users who choose the "Hide My Email" option, the is_private_email claim is missing from the ID Token payload, even though the email address clearly belongs to the private relay domain (@privaterelay.appleid.com). Here is an example of the decoded payload I received: { "iss": "https://appleid.apple.com", "aud": "xxx", "exp": 1764402438, "iat": 1764316038, "sub": "xxxxxxxx", "c_hash": "3FAJNf4TILzUgo_YFe4E0Q", "email": "xxx@privaterelay.appleid.com", "email_verified": true, "auth_time": 1764316038, "nonce_supported": true // "is_private_email": true <-- This field is missing } My Questions: Is the is_private_email claim considered optional in the ID Token? Is it safe and recommended to rely solely on the email domain suffix (@privaterelay.appleid.com) to identify if a user is using a private email? Any insights or official references would be appreciated. Thanks.

On Wednesday, June 18, 2025, Sign in with Apple was impacted by a configuration issue which affected some developer accounts that created new app or Services ID configurations, or edited existing configurations, resulting in the following errors: invalid_client response error returned by the authentication, token validation/revocation, and user migration requests "Sign Up Not Completed" (or equivalent) error presented from the Authentication Services framework. On Monday, June 23, 2025, this issue was resolved. Please retry the Sign in with Apple flows in your Sign in with Apple enabled apps and websites to confirm your developer account configuration has been fixed. Please let us know if you can still reproduce this issue with your developer account. If so, follow the steps outlined in the post below: Gathering required information for troubleshooting Sign in with Apple authorization and token requests https://developer.apple.com/forums/thread/762831 Finally, reply (not comment) with your Feedback ID on either of the posts below: https://developer.apple.com/forums/thread/789011 https://developer.apple.com/forums/thread/789132 Cheers, Paris X Pinkney |  WWDR | DTS Engineer

Our product includes a background sync process that synchronizes credentials between devices. We need to update ASCredentialIdentityStore when credentials are changed, we have noticed that the ASCredentialIdentityStore.shared.saveCredentialIdentities() fails to run when the device is locked. Is it possible to update ASCredentialIdentityStore when the device is locked?

Hi, my app is receiving all keyboard events through Input Monitoring preference. It completely stopped to work on macOS 15 Sequoia and I have no idea why. Where can I read what has been changed in Input Monitoring? Thanks!

Hello, I am currently process of migrating an app from Team A to Team B and attempting to generate transfer identifiers using the migration endpoint: POST https://appleid.apple.com/auth/usermigrationinfo. Content-Type: application/x-www-form-urlencoded However, I am consistently receiving an { "error": "access_denied" } response. [Current Configuration] Team A (Source): Primary App ID: com.example.primary Grouped App IDs: com.example.service (Services ID for Web) com.example.app (App ID for iOS - The one being transferred) All identifiers are under the same App Group. Team B (Destination): New App ID and Key created. [Steps Taken] Created a Client Secret (JWT) using Team A's Key ID and Team ID. The sub (subject) in the JWT is set to the Primary App ID of Team A. Requesting with client_id (Primary App ID), client_secret (JWT), and user_token. [Questions] 1. App Group Impact: Does the fact that the App being transferred is a Grouped App ID (not the Primary) affect the usermigrationinfo request? Should I use the Primary App ID or the specific Grouped App ID as the client_id? 2. Ungrouping Safety: If I need to ungroup the App ID from the Primary App ID to resolve this: Will existing users still be able to sign in without issues? Is there any risk of changing the sub (user identifier) that the app receives from Apple? Will this cause any immediate service interruption for the live app? Any insights on why access_denied occurs in this Primary-Grouped configuration would be greatly appreciated.

Dear Apple Developer Support Team, We are experiencing a recurring issue with the DeviceCheck API where the following error is being returned: com.apple.devicecheck.error 0 Upon analyzing our logs, we have noticed that this error occurs significantly more often when users are connected to Wi-Fi networks, compared to mobile networks. This leads us to suspect that there might be a relationship between Wi-Fi configuration and the DeviceCheck service’s ability to generate or validate tokens. We would like to know: Is this error code (0) known to be caused by specific types of network behavior or misconfigurations on Wi-Fi networks (e.g., DNS filtering, firewall restrictions, proxy servers)? Are there any recommended best practices for ensuring reliable DeviceCheck API communication over Wi-Fi networks? Additionally, could you please clarify what general conditions could trigger this com.apple.devicecheck.error 0? The lack of specific documentation makes debugging this issue difficult from our side. Any guidance or internal documentation on this error code and its potential causes would be greatly appreciated. IDE: Xcode 16.3 Looking forward to your support. Best regards,

Hi, Before I begin my investigation, I want to explain our code-level support process for issues related to Sign in with Apple—as the issue you’re reporting may be the result of any of the following: An error in your app or web service request. A configuration issue in your Developer Account. An internal issue in the operation system or Apple ID servers. To ensure the issue is not caused by an error within your app or web service request, please review TN3107: Resolving Sign in with Apple response errors to learn more about common error causes and potential solutions when performing requests. If the technote does not help identify the cause of the error, I need more information about your app or web services to get started. To prevent sending sensitive JSON Web Tokens (JWTs) in plain text, you should create a report in Feedback Assistant to share the details requested below. Additionally, if I determine the error is caused by an internal issue in the operating system or Apple ID servers, the appropriate engineering teams have access to the same information and can communicate with you directly for more information, if needed. Please follow the instructions below to submit your feedback. Gathering required information for troubleshooting Sign in with Apple authorization and token requests For issues occurring with your native app, perform the following steps: Install the Accounts/AuthKit profile on your iOS, macOS, tvOS, watchOS, or visionOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS, macOS, tvOS, watchOS, or visionOS device. Create a report in Feedback Assistant, and ensure your feedback contains the following information: the primary App ID or Bundle ID the user’s Apple ID, email address, and/or identity token the sysdiagnose gathered after reproducing the issue the timestamp of when the issue was reproduced screenshots or videos of errors and unexpected behaviors (optional) For issues occurring with your web service, ensure your feedback contains the following information: the primary App ID and Services ID the user’s Apple ID, email address, and/or identity token the failing request, including all parameter values, and error responses (if applicable) the timestamp of when the issue was reproduced (optional) screenshots or videos of errors and unexpected behaviors (optional) Important: If providing a web service request, please ensure the client secret (JWT) has an extended expiration time (exp) of at least ten (10) business days, so I have enough time to diagnose the issue. Additionally, if your request requires access token or refresh tokens, please provide refresh tokens as they do not have a time-based expiration time; most access tokens have a maximum lifetime of one (1) hour, and will expire before I have a chance to look at the issue. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above (for your native app or web service) is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Sign in with Apple client. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your client, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer

override func prepareInterface(forPasskeyRegistration registrationRequest: any ASCredentialRequest) int this function how can i get the "challenge" from user agent, the params "challenge" need to be used in webauthn navigator.credentials.create

I'm testing app transferring, before, I have migrate user from teamA to teamB, including subA->transferSub->subB process, now I'm transfer the app from teamB to teamC, after the transfer requested, I can't get transfer_id by /usermigrationinfo api, which response 400 invalid request. the question is I can still get transfer sub by the auth/token api(grant_type: authorization_code) with teamB parameters(teamIdB/clientIdB/appSecretB/redirectUrlB/subB)，but the value is same as first time transfer_id which get during teamA to teamB. when use parameters above with target(teamIdC) to request /usermigrationinfo, invalid request was responsed. im sure that all parameters is correct, dose it cause by teamB still in 60-days first transferring(sure already accepted)?

Hello, I'm receiving an unknown error instead of the excluded credentials error when using the "Save on another device" option for Passkey creation. When creating the ASAuthorizationPlatformPublicKeyCredentialProvider request to pass to the ASAuthorizationController. The excludedCredentials property is used to add a list of credentials to exclude in the registration process. This is to prevent duplicate passkeys from being created if one already exists for the user. When trying to create a duplicate passkey using the same device, the ASAuthorizationControllerDelegate method authorizationController(controller, didCompleteWithError:) is called. The error received has localized description “At least one credential matches an entry of the excludeCredentials list in the platform attached authenticator." When trying to create a duplicate passkey using the “Save on another device” option. The delegate method is called, but the error received has code 1000 ("com.apple.AuthenticationServices.AuthorizationError" - code: 1000). Which maps to the unknown error case in ASAuthorization error type.

I received a notification stating that we need to register a server-to-server notification endpoint to handle the following three events: Changes in email forwarding preferences. Account deletions in your app. Permanent Apple Account deletions. However, even though we have registered the API endpoint under our Identifier configuration, it appears that we are not receiving any API calls when these events trigger. I honestly have no idea what’s going wrong. I’ve checked our WAF logs and there’s no trace of any incoming traffic at all. Is it possible that Apple hasn't started sending these notifications yet, or is there something I might be missing? I’m stuck and don’t know how to resolve this. I would really appreciate any help or insights you could share. Thank you.

we develop extension "Autofill Credential Provider" function for passkey. 1.first step registe passkey 2.second step authenticate with passkey step 1 &amp; step 2 has finished and run success with provideCredentialWithoutUserInteraction. But we want to prepare our interface for use to input password and select passkey what the want. however the func prepareInterfaceToProvideCredential in ASCredentialProviderViewController does call? what i missed? how can i do it?

Apple has repeatedly ignored my reports about a critical privacy issue in Spotlight on macOS 26, and the problem persists in version 26.3 RC. This is not a minor glitch, it is a fundamental breach of user trust and privacy. Several aspects of Spotlight fail to respect user settings: • Hidden apps still exposed: In the Apps section (Cmd+1), Spotlight continues to display apps marked with the hidden flag, even though they should remain invisible. • Clipboard reactivation: The clipboard feature repeatedly turns itself back on after logout or restart, despite being explicitly disabled by the user. • Excluded files revealed: Most concerning, Spotlight exposes files in Suggestions and Recents (Cmd+3) even when those files are explicitly excluded under System Settings > Spotlight > Search Privacy. This behavior directly violates user expectations and system settings. It is not only a major privacy issue but also a security risk, since sensitive files can be surfaced without consent. Apple must address this immediately. Users rely on Spotlight to respect their privacy configurations, and the current behavior undermines both trust and security.

Hello Apple Developer Community and Support, Our team is encountering a critical and persistent issue with our backend integration of Sign In with Apple, and we are hoping for some insights or assistance. Problem: We consistently receive an "invalid_client" error (HTTP 400 status) when our backend service attempts to exchange the authorization code for tokens at Apple's https://appleid.apple.com/auth/token endpoint. The error message from Apple's response is simply {"error":"invalid_client"}. Our Setup: Client Application: An iOS native application. Backend Service: A Go backend responsible for server-to-server token exchange and user management. Sign In with Apple Flow: The iOS app initiates the Sign In with Apple flow, obtains an authorization code, and then passes this code to our backend for token exchange. Extensive Troubleshooting Performed (No Success): We have meticulously followed all official Apple documentation (including TN3107: Resolving Sign In with Apple Response Errors) and industry best practices. Here's a summary of our verification steps, all of which currently show correct configurations and parameters: Backend client_secret JWT Construction: We generate a client_secret JWT as required for server-to-server communication. We've confirmed the claims in the generated JWT are correct: iss (Issuer): Our Team ID (e.g., XXXXXXXXXX). sub (Subject): Our Service ID (e.g., com.example.service.backendauth). aud (Audience): https://appleid.apple.com. kid (Key ID): The Key ID associated with our .p8 private key (e.g., YYYYYYYYYY). We have performed rigorous verification of the .p8 private key content itself, ensuring no corruption, extra characters, or formatting issues in the environment variable. Our backend logs confirm it's parsing the correct PEM content. Token Exchange Request Parameters: The client_id parameter sent in the POST request to /auth/token is correctly set to our App Bundle ID (e.g., com.example.app.ios), as this is the identifier for which the code was originally issued. The redirect_uri parameter sent in the POST request to /auth/token is precisely matched to a registered "Return URL" in our Apple Developer Portal (e.g., https://api.example.com:port/api/auth/callback?provider=apple). Apple Developer Portal Configuration (Meticulously Verified): App ID: Enabled for "Sign In with Apple". Service ID: Enabled for "Sign In with Apple". Its "Primary App ID" is correctly linked to our App Bundle ID (e.g., com.example.app.ios). Its "Return URLs" exactly match our backend's redirect_uri (e.g., https://api.example.com:port/api/auth/callback?provider=apple). Key: Our .p8 key has "Sign In with Apple" enabled. Crucially, in its configuration panel, the "Primary App ID" is correctly linked to our App Bundle ID (e.g., com.example.app.ios). We've ensured this key is specifically created for "Sign In with Apple" and not other services like APNs. We have performed multiple full revocations and meticulous re-creations of the App ID, Service ID, and Key in the Apple Developer Portal, ensuring correct linkages and using new identifiers to bypass any potential caching issues. Network & System Health Checks: Network connectivity from our backend server to https://appleid.apple.com (port 443) has been confirmed as fully functional via ping and curl -v. The incoming TLS handshake from our iOS client app to our backend server's callback URL (https://api.example.com:port/...) is successful and verified via openssl s_client -connect. There are no longer any TLS handshake errors (EOF). Our backend server's system clock is accurately synchronized via NTP. Request for Assistance: Given that all our visible configurations, environment variables, and request parameters appear to be correct and align with Apple's documentation, and network connectivity is confirmed, we are at a loss for why the invalid_client error persists. Based on TN3107, this error typically implies an issue with the client secret's signature or its validity for the given client_id. However, our logs confirm correct iss, sub, aud, and kid, and the private key content. Has anyone encountered this persistent invalid_client error when all checks pass? Are there any less common configurations or troubleshooting steps we might be missing? Could this indicate a caching or propagation delay on Apple's servers, even after waiting periods? Any insights or guidance would be greatly appreciated. We are prepared to provide detailed, anonymized logs and screenshots to Apple Developer Support privately if requested. Thank you.

Hello, I am implementing "Sign in with Apple" on my backend and validating the Identity Token (JWT) received from the client. I noticed that for some users who choose the "Hide My Email" option, the is_private_email claim is missing from the ID Token payload, even though the email address clearly belongs to the private relay domain (@privaterelay.appleid.com). Here is an example of the decoded payload I received: { "iss": "https://appleid.apple.com", "aud": "com.platform.elderberry.new.signinwithapple", "exp": 1764402438, "iat": 1764316038, "sub": "000851.86193ef81ad247feb673746c19424f28.0747", "c_hash": "3FAJNf4TILzUgo_YFe4E0Q", "email": "x8sqp2dgvv@privaterelay.appleid.com", "email_verified": true, "auth_time": 1764316038, "nonce_supported": true // "is_private_email": true <-- This field is missing } My Questions: Is the is_private_email claim considered optional in the ID Token? Is it safe and recommended to rely solely on the email domain suffix (@privaterelay.appleid.com) to identify if a user is using a private email? Any insights or official references would be appreciated. Thanks.

I need to launch ASWebAuthenticationSession from single sign on extension, but its not launching it might issue with anchoring window, I have create custom windo and passing it in presentanchor(for session) function, custom window is launching but ASWebAuthenticationSession browser is not launching Note - flow is like this Apple PSSO register window lauched OIDC login will happen via ASWebAuthenticationSession to get accesstoken which will use in device registration but ASWebAuthenticationSession is not launching, I am using custom scheme as redirect URI iskeywindow for custom window is always false what is right approach to achieve the goal

i want to know if some one is using this to hack me

I can't find any information about why this is happening, nor can I reproduce the 'successful' state on this device. My team needs to understand this behavior, so any insight would be greatly appreciated! The expected behavior: If I delete both apps and reinstall them, attempting to open the second app from my app should trigger the system confirmation dialog. The specifics: I'm using the MSAL library. It navigates the user to the Microsoft Authenticator app and then returns to my app. However, even after resetting the phone and reinstalling both apps, the dialog never shows up (it just opens the app directly). Does anyone know the logic behind how iOS handles these prompts or why it might be persistent even after a reset? Thanks in advance!

We are integrating Sign in with Apple for our web application and have been stuck on an invalid_client error during the token exchange step. The Problem The authorization step works fine — the user authenticates on Apple's page and a valid authorization code is returned to our callback URL. However, when we exchange that code at https://appleid.apple.com/auth/token, it returns: {"error": "invalid_client"} The Puzzling Part When we send a dummy/expired authorization code with the exact same client_id and client_secret, Apple returns: {"error": "invalid_grant", "error_description": "The code has expired or has been revoked."} This confirms that our client credentials (client_id + client_secret JWT) are valid and accepted by Apple. The invalid_client error only occurs when a real, freshly-issued authorization code is used. Configuration Service ID configured with Sign in with Apple enabled Primary App ID with Sign in with Apple capability enabled Domain verified, Return URL registered Key created with Sign in with Apple enabled, linked to the correct Primary App ID Client Secret JWT Generated per Apple's documentation: Header: alg: ES256, kid set to our Key ID Claims: iss: Team ID iat: current timestamp exp: iat + 6 months (within Apple's limit) aud: https://appleid.apple.com sub: Service ID (matches the client_id used in authorization) Signed with: the .p8 private key associated with the Key Token Exchange Request POST https://appleid.apple.com/auth/tokenContent-Type: application/x-www-form-urlencodedclient_id=client_secret=code=grant_type=authorization_coderedirect_uri= What We've Tried Standalone test endpoint — built a minimal endpoint (no framework) that does the token exchange via server-side curl. Same invalid_client. Multiple Service IDs — created and tried 3 different Service IDs. All produce the same error with real codes. Multiple Keys — tried 2 different keys. Same error. Verified redirect_uri matches exactly between the authorization request and token request. Verified client_id matches exactly between the authorization URL and token request. Used client_secret_post (credentials in body, not Basic auth header). Freshness — code is used immediately upon receipt (within seconds), well before the 5-minute expiry. Filed a Developer Support case — was directed to Forums. Summary Scenario code Result Dummy/expired code abc123 invalid_grant (credentials accepted) Real fresh code from Apple callback invalid_client This pattern suggests something goes wrong specifically when Apple validates the authorization code against the client — even though the client credentials themselves are accepted in isolation. Has anyone encountered this behavior? Is there a known configuration issue that could cause invalid_client only with valid authorization codes? Any guidance would be greatly appreciated.

We’ve identified an issue in our app where, upon clicking the "Call Customer Center" button, users are unexpectedly shown a logo and message option on a native pop-up window. However, this wasn't the case before, and it should only display a phone number to dial, which was given inside our code. This is incorrect and misleading for our users, as: We are a Canadian-based service and have no affiliation with US messaging chat. The messaging feature was never enabled or intended for our app. Our app should only initiate a phone call to our customer support center — no messages or branding from third parties should appear