Hi everyone,
I'm developing an iOS app using the AppsFlyer SDK. I understand that starting with iOS 14.5, if a user denies the App Tracking Transparency (ATT) permission, we are not allowed to access the IDFA or perform cross-app tracking.
However, I’d like to clarify which in-app events are still legally and technically safe to send when the user denies ATT permission.
Specifically, I want to know:
Is it acceptable to send events like onboarding_completed, paywall_viewed, subscription_started, subscribe, subscribe_price, or app_opened if they are not linked to IDFA or any form of user tracking?
Would sending such internal behavioral events (used purely for SKAdNetwork performance tracking or in-app analytics) violate Apple’s privacy policy if no device identifiers are attached?
Additionally, if these events are sent in fully anonymous form (i.e., not associated with IDFA, user ID, email, or any identifiable metadata), does Apple still consider this a privacy concern? In other words, can onboarding_completed, paywall_viewed, subsribe, subscribe_price, etc., be sent in anonymous format without violating ATT policies?
Are there any official Apple guidelines or best practices that outline what types of events are considered compliant in the absence of ATT consent?
My goal is to remain 100% compliant with Apple’s policies while still analyzing meaningful user behavior to improve the in-app experience.
Any clarification or pointers to documentation would be greatly appreciated.
Thanks in advance!
Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.
Selecting any option will automatically load the page
Post
Replies
Boosts
Views
Activity
Our service has ended and the app has been removed from the App store.
This app supported Sign in with Apple, but even if I try to revoke the account from the iOS settings or account.apple.com on the web, but can't delete it and no error is displayed.
Does anyone know the cause of this problem or have encountered it?
I'm not sure if it's related, but this app was previously transferred from another organization.
Hello everyone,
I'm developing a FIDO2 service using the AuthenticationServices framework. I've run into an issue when a user manually deletes a passkey from their password manager.
When this happens, the ASAuthorizationError I get doesn't clearly indicate that the passkey is missing. The error code is 1001, and the localizedDescription is "The operation couldn't be completed. No credentials available for login." The userInfo also contains "NSLocalizedFailureReason": "No credentials available for login."
My concern is that these localized strings will change depending on the user's device language, making it unreliable for me to programmatically check for a "no credentials" scenario.
Is there a more precise way to determine that the user has no passkey, without relying on localized string values?
Thank you for your help.
Topic:
Privacy & Security
SubTopic:
General
Tags:
Authentication Services
Passkeys in iCloud Keychain
We are implementing authentication login in our iOS mobile application, and during the sign-in/sign-out process, a native system popup appears with the following message:
"This allows the app and website to share information about you."
This popup interrupts the user experience, and we are concerned it may cause confusion for end users and negatively impact the adoption of our login flow.
We would like clarification on the following points:
What triggers this popup during the authentication process?
Are there any recommended configurations or approaches to suppress or avoid this dialog?
If the popup cannot be avoided, what best practices are suggested to ensure a clear and seamless user experience?
Our objective is to provide a smooth, user-friendly authentication flow without unexpected system interruptions.
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
Our company developed an app that relies on the collected list to display the phone's label in the list when the user's phone receives an incoming call. However, we have been rejected. The main reason for the rejection is as follows:
“ Guideline 1.1.6 - Safety - Objectionable Content
The app still allows users to unblock and reveal blocked incoming numbers to identify the individual calling or texting, which is not appropriate. Specifically, your app claims to offer the call blocking functionality, but solely identifies numbers that the user has explicitly blocked themselves.
Since users can choose to hide their caller ID in iPhone Settings, apps should not attempt to circumvent this iOS feature to reveal the caller's number. ”
But our developers clearly stated that there is no way to bypass these settings, and CallDirectory Extensionde cannot directly "unlock hidden numbers" or bypass the built-in restrictions of IOS. We don't know how to solve this problem next, and hope to get everyone's help.
Topic:
Privacy & Security
SubTopic:
General
Hi,
Xcode Instruments shows multiple Points of Interest with the information that the framework is not listed in my Privacy Manifest.
However, I have already included them in the Privacy Manifest under the privacy tracking domains.
I have this problem with every tracking domain i listed in the Privacy Manifest's Privacy Tracking Domains.
Did I make a mistake in my Privacy Manifest declaration?
I have add my domani and email address to Configure Sign in with Apple for Email Communication (https://developer.apple.com/account/resources/services/configure)
and it pass SPF already but when it send from server that i setup is had "Error Description : Permanament error. Please do not try again, according to the information returned by the other party to confirm the specific cause of the error. Cause:550 5.1.1 : unauthorized sender"
a mail service is on Alibaba Cloud the email that i want to sending to is ending with @privaterelay.appleid.com
it that have any solve problem or i missing any thing else ?
As I had mentioned earlier, I was facing two issues after the initial update, but I’m happy to inform you that both of those issues have now been resolved.
However, after updating to iOS 26.0 (23A5297m), I’ve started experiencing a new issue related to overheating. Since yesterday, my iPhone has been getting extremely hot while charging. It also became very hot after clicking just a few photos. The same heating issue occurred again today during charging. This problem only started after the latest update.
Kindly look into this issue and advise on how to resolve it.
Topic:
Privacy & Security
SubTopic:
Sign in with Apple
When developing and testing using my phone I got prompted for allowing app tracking. I later uploaded a build to TestFlight, deleted the old testing app and installed the TestFlight build. I am now stuck in an infinite loop of not getting prompted for allowing app tracking for the app. When entering the app settings the toggle for tracking never appears which leaves me not able to enter the app's content. My guess is that the prompt can only be shown once for the app bundle, but there has to be a way for me to get prompted again without changing the app bundle id. Help is appreciated since this app is scheduled to be published in a week.
Hi,
I'm trying to implement web-browser SignIn with Apple with my new app.
I'm trying to "Associate your website to your app" like described in this doc: https://developer.apple.com/help/account/capabilities/configure-sign-in-with-apple-for-the-web
So I created a Service ID for this specific login. I want this login page to display my app icon and name when presented to users.
My issue:
When I associate my new app the the service, the link is somehow not working.
The login page show the "service" login (with a generic apple logo and the Service ID's name) instead of the actual App name.
I'v been able to link my new service to older apps succesfully !!! (the login page correctly shows the old apps icons and names)
Why is my new app not associated with the service ?
I am missing something here ? is there an additionnal step that I need to take in order to link the service to my newest app ?
Thanks !
Hi everyone,
We are using the App Attest API to securely transition users to our new system. As part of this, we store the Key ID of the attestation key for each user to verify their identity later.
However, we’ve noticed that some users are encountering the error “DCErrorInvalidKey 3” when calling generateAssertion. Importantly, the key was previously successfully attested, and generateAssertion has worked before for these users.
Our questions:
Could this error be caused by an app or iOS update?
Is it problematic to link an attestation key's Key ID directly to a user, or are there scenarios where the key might change or become invalid?
If there’s a way to mitigate this issue or recover affected users, what best practices would you recommend?
Any help or shared experiences would be greatly appreciated! Thanks in advance.
With the new ios 26 update, certain numbers will be filtered into other inboxes within imessage. What numbers are classified as "known", and will not be moved into these filters. Do they need to be a contact in your phone, or if a business texts you how will that be filtered?
Topic:
Privacy & Security
SubTopic:
General
Pretty much the headline. the func transactionHistory() needs to return the transaction location. This seems so rudimentary, yet it is missing from the docs. Unless I'm missing something, please add this feature or point me in the right direction.
Alternatively, is there a way for my app to get notified of the transaction immediately as it happens? I have to get transactions historically which leaves me with no way to determine where they happened in the past.
Topic:
Privacy & Security
SubTopic:
General
Hello,
We received a rejection on one of our IOS applications because we were doing Microsoft MSAL login through the user's browser. The representative recommended that we use Webview to do in-app logins. However when we tried to handle the custom app uri redirection (looking like myapp://auth/), Webview does not seem to send the user back to the application. Does anyone have a fix for this?
Thanks!
Topic:
Privacy & Security
SubTopic:
General
Tags:
Safari and Web
UI Frameworks
Authentication Services
WebKit
When I delete an image from my camera roll, my iPhone adds another previously deleted image to my camera roll. This previously deleted image or video is from up to 3 years ago, and isn't in my recently deleted. Therefore, these added images should technically not exist. I am using an iPhone 12 running iOS 26 public beta, but apparently this issue is happening on iOS 18 too. I feel worried that an image/video that I deleted for privacy reasons may appear back in my camera roll. I'll add that I am paying for iCloud+ storage, and I still have 15GB of local storage left on my device.
Hi,
We are operating a service that uses Sign in with Apple for user registration and login.
As part of our security incident response and periodic security improvements, we are planning to rotate the private key used to generate the client secret (JWT) for Sign in with Apple.
I have read the Human Interface Guidelines and the AuthenticationServices documentation, but I could not find a clear description of the behavior and user impact when rotating this private key. I would like to ask the following questions:
Background:
We issue a Sign in with Apple private key (with a Key ID) in our Apple Developer account.
Our server uses this private key to generate the client secret (JWT).
This is used for Sign in with Apple login on our web / mobile app.
We are planning to invalidate the existing private key and switch to a newly issued one.
Questions:
Impact on existing logged-in sessions
Will rotating the private key force already logged-in users (who previously signed in with Apple) to be logged out from our service?
Can the user identifier (such as the "sub" claim) for existing Sign in with Apple users change due to key rotation?
Recommended frequency and best practices
Does Apple recommend rotating this private key only when it is compromised, or on a regular basis?
If there are any official documents or examples that describe how to safely perform key rotation in production, we would appreciate a pointer.
Impact on marketing / analytics
We are using user IDs (linked via Sign in with Apple) for analytics and marketing attribution.
Is there any expected impact on such use cases caused by rotating the private key?
For example, is there any possibility that user identifiers change as a result of key rotation, or anything we should be careful about from a data linkage perspective?
Our goal is to rotate the private key in a secure way without causing service downtime, mass logouts, or loss of account linkage.
If there is already an official document that covers this, please let me know the URL.
Thank you in advance.
We have 2 developers:
Developer A created a Bundle ID and configured Sign in with Apple, but didn't create a corresponding App. This Bundle ID is only used for login on our official website.
Developer B created a Bundle ID, configured Sign in with Apple, and has a corresponding App.
The issue we're encountering is that because these two Bundle IDs are under different teams, when using the same Apple ID to log into these two applications, different accounts are generated. (We've tested that when creating Service IDs under the same team, logging in with Bundle IDs under the same team generates the same account.)
Since Developer A's Bundle ID doesn't have a created app, it cannot be transferred to Developer B. Therefore, we'd like to know if there's any way to make the accounts generated from logging in with the same Apple ID be identical across these two teams?
Topic:
Privacy & Security
SubTopic:
General
Tags:
Sign in with Apple REST API
Sign in with Apple
Sign in with Apple JS
We're experiencing crashes in our production iOS app related to Apple's DeviceCheck framework. The crash occurs in DCAnalytics internal performance tracking, affecting some specific versions of iOS 18 (18.4.1, 18.5.0).
Crash Signature
CoreFoundation: -[__NSDictionaryM setObject:forKeyedSubscript:] + 460
DeviceCheck: -[DCAnalytics sendPerformanceForCategory:eventType:] + 236
Observed Patterns
Scenario 1 - Token Generation:
Crashed: com.appQueue
EXC_BAD_ACCESS KERN_INVALID_ADDRESS 0x0000000000000010
DeviceCheck: -[DCDevice generateTokenWithCompletionHandler:]
Thread: Background dispatch queue
Scenario 2 - Support Check:
Crashed: com.apple.main-thread
EXC_BAD_ACCESS KERN_INVALID_ADDRESS 0x0000000000000008
DeviceCheck: -[DCDevice _isSupportedReturningError:]
DeviceCheck: -[DCDevice isSupported]
Thread: Main thread
Root Cause Analysis
The DCAnalytics component within DeviceCheck attempts to insert a nil value into an NSMutableDictionary when recording performance metrics, indicating missing nil validation before dictionary operations.
Reproduction Context
Crashes occur during standard DeviceCheck API usage:
Calling DCDevice.isSupported property
Calling DCDevice.generateToken(completionHandler:) (triggered by Firebase App Check SDK)
Both operations invoke internal analytics that fail with nil insertion attempts.
Concurrency Considerations
We've implemented sequential access guards around DeviceCheck token generation to prevent race conditions, yet crashes persist. This suggests the issue likely originates within the DeviceCheck framework's internal implementation rather than concurrent access from our application code.
Note: Scenario 2 occurs through Firebase SDK's App Check integration, which internally uses DeviceCheck for attestation.
Request
Can Apple engineering confirm if this is a known issue with DeviceCheck's analytics subsystem? Is there a recommended workaround to disable DCAnalytics or ensure thread-safe DeviceCheck API usage?
Any guidance on preventing these crashes would be appreciated.
I am developing an app that uses Sign In with Apple for authentication, and I need to test different scenarios, such as when a user chooses not to share their email.
However, after logging in for the first time, I cannot reset the permissions flow to test again. Even after uninstalling the app, revoking access to the Apple ID in ‘Settings > Apps Using Apple ID,’ and attempting to log in again, only the token (identityToken) is returned, while the full information (email, name, surname) is no longer provided.
This makes it difficult to simulate the initial user behavior, especially when choosing to share or not share their email.
I would like to know:
1. Is there a way to completely reset the permissions flow so I can test as if it were the first time using the same Apple ID?
2. Are there any recommended solutions for development scenarios without needing to create multiple Apple IDs?
Thank you for any guidance on how to proceed.
We have integrated Sign in with Apple into our iOS project using the recommended implementation from your documentation,However, we are experiencing issues when testing with the following:
Bundle ID: com.app.xxx
Using real certificates from our Apple Developer account
Issue Details:
On real devices, after entering the Apple ID password, we receive a message saying:
"Sign-up not completed"
On simulators, the flow gets stuck after entering the password no further progress occurs.
We are not receiving any explicit error messages in the console or logs.
We also tested with the official Apple sign-in demo code from the documentation link above, and the same issue occurred.
Our team has confirmed that all necessary configurations have been set correctly, and the same implementation works on other accounts.
We would appreciate your assistance in identifying the root cause and helping us resolve this issue.
Thank you,