Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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We will prove our innocence with our lives.
We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior). We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app? What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused. We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken. We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice. We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution. As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution. Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.
2
0
180
Dec ’25
Unresolved Apple Developer Program Enrollment Issue
Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur
2
1
219
Feb ’26
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
2
3
283
Jun ’25
Trying to enroll, getting an error
My apple account region was set to US. I am not in US and don't have an American phone number. When I first tried to enroll with non-American number and Region set to US, I got an error. I have changed my region after that and when I am trying to change the details, I am landing on "Select your entity type." page and not on the page where I have to input my details. Contacted support and no answer. Can anyone advise what to do?
2
0
97
Jan ’26
How do I get access to the Accessory Setup Kit?
Hi! I would like to experiment with the Accessory Setup Kit, but I am not sure how I can add the required entitlement to my Apple Developer account. I added the following to the plist file: NSAccessorySetupKitSupports WiFi NSAccessorySetupWiFiSSIDPrefix test_ test And the following to the entitlements file: com.apple.developer.accessory-setup-kit But I am unable to build as my provisioning profile doesn't include "com.apple.developer.accessory-setup-kit entitlement". On the developer portal, I navigated to “Certificates, Identifiers & Profiles” > “Identifiers” > “”, but I don't see it under "Capabilities" or "App services", nor under requests. How do I configure my profile so that I am able to make use of this kit?
2
0
74
Feb ’26
Apple Developer Program enrollment completely stuck — no emails, no support
Hello! This is already my third post regarding this issue. I have been waiting for almost a month and have sent approximately 10 emails to Apple Developer Program Support. I have received no response at all — no updates, no explanations, and no assistance. What makes this situation particularly unacceptable is that Apple Support is clearly active and responding to similar enrollment issues in other forum threads. Seeing support help others while completely ignoring my case for an entire month is extremely frustrating and difficult to justify. This level of silence from Apple is not just disappointing — it reflects a serious breakdown in the enrollment support process.
2
0
156
Feb ’26
It takes a long time to create a developer account as a company.
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
2
1
177
Dec ’25
Apple Developer Program Enrollment FAILURE
I’ve been trying to pay for Apple Developer Program enrollment since decemeber 2024 so now in June 2025 - 6 months of no solutions We have tried all everything, emailed every possible support on developer website, tried mutliple cards and accounts, withdraw enrolment, re-enroll nothing. We even spoke to local Apple Head Office to try and get help to no avail. Customer senior management support even could not help or escalate nothing – But I don’t know what’s really going on or what to do next PLEASE HELP US We are from South Africa
2
0
191
Jun ’25
ModifyPromo 409: State Error
When calling modifypromo, I keep getting this error: error: HTTP status code 409, body { "errors" : [ { "id" : "7aeb5c20-576d-4500-ad65-525d298d2093", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Cannot invoke "com.apple.its.pricing.api.model.Country.countryCodeISO2A()" because the return value of "com.apple.its.pricing.api.model.offers.AdHocOfferProduct.country()" is null" } ] } My request is: Where id is the encrypted values needed { "data": { "attributes": {}, "relationships": { "prices": { "data": [ { "id": "id", "type": "subscriptionPromotionalOfferPrices" } ] } }, "type": "subscriptionPromotionalOffers", "id": "id" }, "included": [ { "attributes": {}, "id": "subscriptionPromotionalOfferPrices", "relationships": { "subscriptionPricePoint": { "data": { "id": "id", "type": "subscriptionPricePoints" } }, "territory": { "data": { "id": "USA", "type": "territories" } } } } ] }
2
0
125
Apr ’25
Unable to access Certificates Identifiers & Profiles as an Admin in Apple Organization Developer Program Account
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
2
3
185
Feb ’26
Developer Program Membership Still Pending After Successful Payment (Turkey Region)
Hello , I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was successfully processed by my bank, and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than 5 days, and the enrollment has not been activated. Here are the details: • Region: Turkey • Payment amount: 1029 TRY (local pricing for the Developer Program) • Payment status: Completed / Posted (not pending) • Case ID with Apple Support: 102769533427 • I have already opened a support case, but there has been no resolution yet. I would appreciate any guidance from others who experienced similar issues. Is this a known delay for Turkey-based accounts, or does it usually require manual activation by Apple Support? Any suggestions or insights would be very helpful. Thank you!
2
2
421
Jan ’26
Confirm whether the distribution of this app violates the terms of service
This app was developed with NFC functionality enabled, and distribution was intended to utilize the iOS app by replacing the provisioning profile and certificate issued under a separate Apple Developer account. However, since NFC cannot be enabled under the separate Apple Developer account, it is now required that the iOS app can be used with the standalone ipa file. If we create our own provisioning profile and certificate to enable standalone operation of the ipa file, we need to confirm where this might conflict with Apple's licenses or policies.
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107
Nov ’25
Trouble enrolling and reaching the dev team
I've been trying to enroll as a developer but keep running into an "unknown error". I've even tried having the dev team call me and sending an email through the support portal but keep getting the message that my request cannot be processed. Even calling apple support didn't work as they were unable to connect me with the dev team. Any idea on how to get this sorted? Thank you!!
2
1
123
Jan ’26
Unable to Renew Dev Subscription - My Never Ending Saga
Each year I get my renewal email from Apple, however, since 2019 (yes, this is the 4th year in a row) I've been unable to renew due to this infamous "Please enter fewer characters" error message. Each time I've had to open a support case, talk to someone on the phone, they take all of my details along with screenshots, etc. and manually renew my subscription. Once they've charged my card I never hear from them again and issue never gets resolved. IDK if any Apple Dev Support folks actually use this forum but this is ridiculous.
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1
383
Jun ’25
Apple developer account
Hello, I purchased a new Apple Developer account — I see the subscription and was charged, but it doesn’t appear in App Store Connect or the Apple Developer site. What should I do? I need urgent assistance as this taking to much time! Thank you
Replies
2
Boosts
0
Views
38
Activity
Feb ’26
We will prove our innocence with our lives.
We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior). We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app? What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused. We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken. We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice. We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution. As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution. Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.
Replies
2
Boosts
0
Views
180
Activity
Dec ’25
Big problem on account!
Hello! im having a big problem right now, time ago I work on a project as a developer, now I need to start publishing again apps for me as independent, but as I see my account is linked to them an I cannot get rid of them, how can I do it, im struggling a lot.
Replies
2
Boosts
0
Views
65
Activity
Jan ’26
I can't enroll in apple developer program
I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"
Replies
2
Boosts
2
Views
773
Activity
Dec ’25
Unresolved Apple Developer Program Enrollment Issue
Hello everyone, I am facing a persistent and unacceptable issue with my individual enrollment in the Apple Developer Program that has been ongoing for nearly three months. Despite multiple attempts to communicate with Developer Support, I am continuously receiving the exact same generic statement: "For one or more reasons, your enrollment... couldn't be completed," with no clear explanation or actionable steps provided. This lack of genuine assistance and transparency is deeply frustrating and prevents me from publishing my application. Key Details of the Situation: Apple ID Region: Türkiye Current Residence and Address: United Kingdom (UK) Identity Verification: I used my Turkish passport along with my UK residential address. Enrollment Status/Error: After submission, I received the "Contact us to continue your enrollment" prompt. Case Number: 102720548696 Support Experience: The case has been handled by multiple support staff (Migeylis, Alex), all of whom have provided identical, non-specific template responses, failing to address the core problem. It appears the conflict between my Apple ID region (Türkiye) and my UK physical address/Turkish passport documentation is the likely cause. I am seeking clarification on whether this is a known issue for developers with mixed international details and what concrete steps are required to resolve this ambiguity. Has anyone in the community experienced a similar issue? If so, what was the path to resolution? I urge Apple officials to escalate this matter immediately and provide a specific, helpful, and transparent resolution. Every developer deserves equal and fair treatment in the enrollment process. Thank you in advance for any insights or assistance. Best regards, Onur
Replies
2
Boosts
1
Views
219
Activity
Feb ’26
Using StoreFront in test environment always return USA
SKStorefront.countryCode always returns "US" in TestFlight and sandbox, even when sandbox Apple ID is set to a different country. Is this expected behavior? Is SKStorefront guaranteed to return the correct storefront only for production App Store builds?
Replies
2
Boosts
0
Views
179
Activity
Jan ’26
Sign in with apple get invalid_client error
Problem I’m trying to implement Sign in with Apple in my application. However, when my app redirects to the Apple authorization page at: https://appleid.apple.com/auth/authorize I get an invalid_client error with no further explanation. Settings I followed this article closely: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Steps I have completed: Created an App ID and a Service ID on Apple Developer Portal. Enabled “Sign in with Apple” for both the App ID and the Service ID. Added my domain and callback URL to the Service ID configuration. (I'm using ngrok to proxy my localhost during development.) Linked an existing private key with “Sign in with Apple” capability. My identifiers: Service ID is used as client_id Team ID is taken from the top right of the Apple Developer dashboard Key ID is from the private key associated with the App Environment My backend is built with Laravel, and I'm using the [SocialiteProvider/Apple][https://socialiteproviders.com/Apple/#installation-basic-usage] library to handle the OAuth flow. I followed the recommended method to generate a client secret (JWT) for each request, using this blog post: [https://bannister.me/blog/generating-a-client-secret-for-sign-in-with-apple-on-each-request] My .env configuration looks like this: APPLE_CLIENT_ID=com.service.paxton.stockApp APPLE_TEAM_ID=25729642DK APPLE_KEY_ID=JFP9Q53ZCY APPLE_PRIVATE_KEY=storage/AppleDev-AuthKey_JFP9Q53ZCY.p8 JWT Generation I also tested generating the JWT using the Ruby script from the Okta article: [https://developer.okta.com/blog/2019/06/04/what-the-heck-is-sign-in-with-apple#generate-the-client-secret] Here is the script I used: require 'jwt' key_file = './storage/AppleDev-AuthKey_JFP9Q53ZCY.p8' team_id = '25729642DK' client_id = 'com.service.paxton.stockObserve' key_id = 'JFP9Q53ZCY' ecdsa_key = OpenSSL::PKey::EC.new IO.read key_file headers = { 'kid' => key_id } claims = { 'iss' => team_id, 'iat' => Time.now.to_i, 'exp' => Time.now.to_i + 86400*180, 'aud' => 'https://appleid.apple.com', 'sub' => client_id, } token = JWT.encode claims, ecdsa_key, 'ES256', headers puts token This JWT validates correctly. I’ve also used Apple’s public key to verify the signature, and it passed. I verified the JWT header and payload format using this helpful article: [https://fluffy.es/how-to-solve-invalid_client-error-in-sign-in-with-apple/] Third-Party Testing To eliminate mistakes in my setup, I even tried a third-party tool featured in this YouTube video: [https://youtu.be/8v01TaX1EJA?si=0jOBGBVk0R0zbmdo] Unfortunately, the result was the same — invalid_client. Question I’ve double-checked everything I can think of: keys, claims, domain whitelist, identifiers. I even verified the JWT independently. If anyone (especially someone from Apple) can help identify the missing piece, I would be truly grateful.
Replies
2
Boosts
3
Views
283
Activity
Jun ’25
Trying to enroll, getting an error
My apple account region was set to US. I am not in US and don't have an American phone number. When I first tried to enroll with non-American number and Region set to US, I got an error. I have changed my region after that and when I am trying to change the details, I am landing on "Select your entity type." page and not on the page where I have to input my details. Contacted support and no answer. Can anyone advise what to do?
Replies
2
Boosts
0
Views
97
Activity
Jan ’26
How do I get access to the Accessory Setup Kit?
Hi! I would like to experiment with the Accessory Setup Kit, but I am not sure how I can add the required entitlement to my Apple Developer account. I added the following to the plist file: NSAccessorySetupKitSupports WiFi NSAccessorySetupWiFiSSIDPrefix test_ test And the following to the entitlements file: com.apple.developer.accessory-setup-kit But I am unable to build as my provisioning profile doesn't include "com.apple.developer.accessory-setup-kit entitlement". On the developer portal, I navigated to “Certificates, Identifiers & Profiles” > “Identifiers” > “”, but I don't see it under "Capabilities" or "App services", nor under requests. How do I configure my profile so that I am able to make use of this kit?
Replies
2
Boosts
0
Views
74
Activity
Feb ’26
Unable to find a team with the given Team ID
Show dialog content "Unable to find a team with the given Team ID 'R6A82WMBSC' to which you belong. Please contact Apple Developer Program Support. https://developer.apple.com/support" when open "https://developer.apple.com/account/resources"
Replies
2
Boosts
2
Views
1.5k
Activity
Dec ’25
Apple Developer Program enrollment completely stuck — no emails, no support
Hello! This is already my third post regarding this issue. I have been waiting for almost a month and have sent approximately 10 emails to Apple Developer Program Support. I have received no response at all — no updates, no explanations, and no assistance. What makes this situation particularly unacceptable is that Apple Support is clearly active and responding to similar enrollment issues in other forum threads. Seeing support help others while completely ignoring my case for an entire month is extremely frustrating and difficult to justify. This level of silence from Apple is not just disappointing — it reflects a serious breakdown in the enrollment support process.
Replies
2
Boosts
0
Views
156
Activity
Feb ’26
It takes a long time to create a developer account as a company.
We registered as a developer company (NGO) more than 50 days ago and it's still under review. We've already sent the documents, we've confirmed by phone, and every time we contact them we receive no information. They just tell us it's under review and there's no deadline for when this review will be completed. On the same day we registered with Apple, we registered with Google and our app has been published on Google for more than 30 days. We have no support or answers. Could someone help us to at least know a deadline for this review?
Replies
2
Boosts
1
Views
177
Activity
Dec ’25
Apple Developer Program Enrollment FAILURE
I’ve been trying to pay for Apple Developer Program enrollment since decemeber 2024 so now in June 2025 - 6 months of no solutions We have tried all everything, emailed every possible support on developer website, tried mutliple cards and accounts, withdraw enrolment, re-enroll nothing. We even spoke to local Apple Head Office to try and get help to no avail. Customer senior management support even could not help or escalate nothing – But I don’t know what’s really going on or what to do next PLEASE HELP US We are from South Africa
Replies
2
Boosts
0
Views
191
Activity
Jun ’25
ModifyPromo 409: State Error
When calling modifypromo, I keep getting this error: error: HTTP status code 409, body { "errors" : [ { "id" : "7aeb5c20-576d-4500-ad65-525d298d2093", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Cannot invoke "com.apple.its.pricing.api.model.Country.countryCodeISO2A()" because the return value of "com.apple.its.pricing.api.model.offers.AdHocOfferProduct.country()" is null" } ] } My request is: Where id is the encrypted values needed { "data": { "attributes": {}, "relationships": { "prices": { "data": [ { "id": "id", "type": "subscriptionPromotionalOfferPrices" } ] } }, "type": "subscriptionPromotionalOffers", "id": "id" }, "included": [ { "attributes": {}, "id": "subscriptionPromotionalOfferPrices", "relationships": { "subscriptionPricePoint": { "data": { "id": "id", "type": "subscriptionPricePoints" } }, "territory": { "data": { "id": "USA", "type": "territories" } } } } ] }
Replies
2
Boosts
0
Views
125
Activity
Apr ’25
Unable to access Certificates Identifiers & Profiles as an Admin in Apple Organization Developer Program Account
Hi all, I’m an Admin user in an Apple Developer Program (Organization) team, but I’m unable to access Certificates, Identifiers & Profiles (CIP) on developer.apple.com. I’d like to understand what permission is missing and where it should be enabled. Context Program type: Apple Developer Program (Organization) My role in App Store Connect: Admin I can access App Store Connect normally, but CIP resources on developer.apple.com are blocked. The Account Holder can access CIP normally. What I see (Problem) In the Apple Developer portal → Certificates, Identifiers & Profiles, I get: “Access Unavailable — You currently don't have access to this membership resource. Contact your team's Account Holder or an Admin.” In Xcode → Settings → Accounts → Team, the “Certificates, Identifiers, & Profiles” section shows a red error indicator and doesn’t load. Only my account is affected; the Account Holder is not. What we’ve tried / confirmed Membership is active (renewal date is valid) Signed out/in of Xcode and re-added my Apple ID Confirmed selecting the correct Organization team in Xcode / Developer portal Account Holder confirmed they can access CIP Questions For an Organization team, what exact permission(s) are required for a member to access Certificates, Identifiers & Profiles? Where is this access controlled — App Store Connect → Users and Access vs developer.apple.com → People? If Admin in App Store Connect is not sufficient, what additional role/setting is needed to grant CIP access?
Replies
2
Boosts
3
Views
185
Activity
Feb ’26
Developer Program Membership Still Pending After Successful Payment (Turkey Region)
Hello , I need some help regarding my Apple Developer Program enrollment. I purchased the Developer Program on December 3rd, 2025 at 16:03 (Turkey time). The payment was successfully processed by my bank, and I also received the official Apple Store receipt email confirming the purchase. However, my Developer account still shows: • “Purchase your membership” • “Your purchase may take up to 48 hours to process.” • Enrollment status: Pending • App Store Connect still not accessible It has now been more than 5 days, and the enrollment has not been activated. Here are the details: • Region: Turkey • Payment amount: 1029 TRY (local pricing for the Developer Program) • Payment status: Completed / Posted (not pending) • Case ID with Apple Support: 102769533427 • I have already opened a support case, but there has been no resolution yet. I would appreciate any guidance from others who experienced similar issues. Is this a known delay for Turkey-based accounts, or does it usually require manual activation by Apple Support? Any suggestions or insights would be very helpful. Thank you!
Replies
2
Boosts
2
Views
421
Activity
Jan ’26
Enrollment stuck
Our enrollment has been stuck in processing for months without any updates from Apple. Despite repeatedly using the 'contact us' option, we haven't received any feedbac
Replies
2
Boosts
2
Views
110
Activity
Jun ’25
Confirm whether the distribution of this app violates the terms of service
This app was developed with NFC functionality enabled, and distribution was intended to utilize the iOS app by replacing the provisioning profile and certificate issued under a separate Apple Developer account. However, since NFC cannot be enabled under the separate Apple Developer account, it is now required that the iOS app can be used with the standalone ipa file. If we create our own provisioning profile and certificate to enable standalone operation of the ipa file, we need to confirm where this might conflict with Apple's licenses or policies.
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2
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0
Views
107
Activity
Nov ’25
Trouble enrolling and reaching the dev team
I've been trying to enroll as a developer but keep running into an "unknown error". I've even tried having the dev team call me and sending an email through the support portal but keep getting the message that my request cannot be processed. Even calling apple support didn't work as they were unable to connect me with the dev team. Any idea on how to get this sorted? Thank you!!
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2
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1
Views
123
Activity
Jan ’26
Unable to Renew Dev Subscription - My Never Ending Saga
Each year I get my renewal email from Apple, however, since 2019 (yes, this is the 4th year in a row) I've been unable to renew due to this infamous "Please enter fewer characters" error message. Each time I've had to open a support case, talk to someone on the phone, they take all of my details along with screenshots, etc. and manually renew my subscription. Once they've charged my card I never hear from them again and issue never gets resolved. IDK if any Apple Dev Support folks actually use this forum but this is ridiculous.
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2
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1
Views
383
Activity
Jun ’25