Looking for advice: I've been automatically rejected from Apple's Developer Program without an explanation. Hi everyone, It seems I’ve hit a brick wall, so I’m reaching out to see if anyone here has experienced something similar to this or has any advice or resources to share. I recently attempted to enroll in the Apple Developer Program, but my application was immediately denied after submission. Within one second of submitting my driver’s license, the app stated that Apple was unable to verify my identity and that I needed to reach out to Developer Support for further assistance. When I first contacted Developer Support for clarification, the representative was happy to help. After being taken off hold, she said she couldn't offer any more information, but assured me that I'd later receive an email with further details related to my account and next steps. However, instead of steps to resolve the issue, I received a denial email repeating the same message about being unable to verify my identity (screenshot attached). I’ve since spoken to multiple representatives and supervisors, and, while everyone was initially polite and understanding, it changed after I was taken off hold. Here’s what I’ve been told: The decision is final, and there is no possibility of escalation or appeal. The supervisors themselves, despite being the final decision makers, have no access to the specific reason for applicants’ denial and, thus, could not provide any additional details. I was also invited to join Apple's “Xcode program,” which I found out just means they’ll allow me to buy Xcode from the app store and use it without a developer account (I already do that). Every time a support representative reread the sentence about being “unable to verify [my] identity,” I responded by offering to provide additional forms of identification. However, that offer was never addressed. The last senior advisor I spoke with stated to me over the phone that: She was the highest authority on the matter. There was absolutely no way to escalate the issue further; it was 100% impossible. She physically did not have access to the reason for my denial. Neither she nor anyone else at Apple was able to offer further assistance. I asked this senior advisor to send me an email with the above points in writing, which she said she would do. However, the email I received was a virtual copy-paste of the email from the first support representative, stating the same few sentences verbatim. This has left me deeply confused, especially as no specific reason for denial has been shared, and since I was explicitly denied any opportunity to address (or even get information on) potential issues. I’d like to ask this community: Has anyone else experienced this sort of immediate rejection and/or a refusal to disclose the reason for that rejection? Are there specific guidelines or policies I may have unknowingly violated that I should review? If so, what could be the reason why they’re being withheld from me? Are there any resources or alternative channels I can explore to resolve this issue? I’m so thoroughly confused, and I’m genuinely at a loss with how to move forward. I appreciate any insight or guidance from this community. Thanks so much for taking the time to read! Best regards, David

I enrolled for the Apple Developer Program on 19 June 2025 for my company. I was then requested to upload the necessary supporting documentation to proceed with the approval process which was done on the same day (19 June) with the case ID 102634582811. I have followed up with Apple nearly weekly since then and still have no concrete feedback or resolution to the status of my enrollment and what remediation is required if any. I have done some research and approval for the Developer Program takes 3 weeks at most from what I have heard and read. Its been over two months and I feel as though the responses I am receiving are automated without any human intervention or review into my case. This has been a frustrating process which is drastically impacting business productivity as our ability to have access to the developer portal mean we cannot build and distribute our app to users. I really hope this post can help provide some direction and at most a resolution

I have tried contacting Apple multiple times about a duplicate charge, but I still haven’t received a response. My bank has confirmed that Apple is responsible for processing the refund, yet I have no solution. This is unacceptable. I need an urgent response and my money back immediately. Has anyone else experienced this? Share your stories!

I've got a weird issue where Passkey fails, but only on developer.apple.com. Here's how it manifests: On portal, select "Sign In With Passkey" Get prompted with TouchId (on my MacBook) Portal says "can't verify your account" However: Sign in with Password works fine Sign in with Passkey on any other website works fine Not sure if it's related, but this appears to have happened around the time I had my logic board replaced. I did have weird issues with my iCloud account where I had to sign out of all devices, then sign back in. I assume this has to do with the hardware having the same serial number, but somehow appeared like a different computer in other ways. Things I've tried: In Passwords app, searching for "apple.com", I only see passwords, no passkeys. However, Safari password auto-fill always suggests the passkey entry first. developer.apple.com does not appear to have any way of managing sign-in credentials accounts.apple.com does not appear to be any way to manage passkeys. Sign in with Passkey on iPhone also results in "can't verify your account". Called AppleCare support, they were unable to help. Since Passkeys work for other websites, they believe this is a problem specifically with developer.apple.com. They suggested calling Developer support. Called Developer support, they were unable to help. They said AppleCare Support is best suited. Filled out Feedback (FB18185623) System: macOS 15.6 Safari 18.6 Has anyone else encountered anything weird like this? Is there any way to fix this? It would be nice if I could just delete the old passkey and create a new one. But I can't find any tool that will let me do that.

Hi, I need to temporarily add a developer to my Apple Developer account so they can manage Certificates, Identifiers & Profiles and make necessary changes. However, when I add them as a team member through Users and Access, Apple requires them to verify their Apple ID using two-factor authentication (2FA). The problem is that due to regional restrictions, they are unable to receive the verification code, which prevents them from accessing the account. What I’ve Tried: I added the developer as a team member under Users and Access in the Apple Developer portal. They received the invitation email and accepted it. When they try to log in, Apple prompts them for 2FA verification, but they cannot complete it due to the restrictions. My Questions: Is there a way to allow my developer to access Certificates, Identifiers & Profiles without requiring them to verify their Apple ID via 2FA? Would creating a new Apple ID and adding it as a team member work as a workaround? Are there any alternative solutions to grant access without sharing my personal Apple ID credentials? I’d appreciate any advice or best practices on how to handle this. Thanks in advance.

Why does it take 24 to 72 hours after registering a device on Apple Developer Account before it can be used for development and ad hoc distribution? Is there a way to update and process this information immediately?

I'm successfully creating the AAR file on my system: Manifest file: { "assetPackID": "my-ba", "downloadPolicy": { "essential": { "installationEventTypes": [ "firstInstallation", "subsequentUpdate" ] } }, "fileSelectors": [ { "file": "file1.bin" }, { "file": "file2.bin" } ], "platforms": [ "iOS" ] } Command: xcrun /Applications/Xcode-beta.app/Contents/Developer/usr/bin/ba-package my-ba.json -o my-ba.aar I'm using Transporter on my Sequoia 15.6 system - when I'm uploading the AAR file, I'm getting the following error: ITMS-91140: Invalid manifest file. Invalid manifest file. Your asset pack’s manifest file can’t be verified. Make sure it follows the manifest template, then upload again. Full Debug Log: full-transporter-output.txt

I have an order for the developer program enrollment that has been pending since 24th January,2025. What is the way forward cause I have not received any feedback regarding same?

Hi everyone, I'm trying to enroll in the Apple Developer Program, but I keep getting stuck in a frustrating loop. After logging in, I’m asked to agree to the Apple Developer Agreement. I accept the terms, but then it redirects me to an error page that says: “You’ve already agreed to the Apple Developer Agreement. Continue to your account or sign out.” When I click “Continue to your account,” it just brings me back to the same agreement page—and the cycle repeats endlessly. To make things worse, I can’t contact Apple Developer Support because I apparently need an active account to do so, which puts me right back into the same loop. I’ve also tried enrolling from different Apple devices, but I keep receiving this error: internal exception occurred ErrorCode: 991991 ErrorMessage: The request cannot be processed at this time. Please try again later. Has anyone else experienced this issue? Is there a known fix or workaround? I’d really appreciate any help or suggestions on how to break out of this loop or get in touch with Apple support. Thanks in advance!

Hey everyone, Five days ago, on Sunday, I bought an Apple Developer Program subscription for 99 euros. I used the Developer app on my device because the Developer website said, "Enroll in the program with the Apple Developer app," and I thought it would be better to use the app directly rather than the website. I purchased the subscription, the funds were released from my card, and I received a receipt. The site mentioned that I would be enrolled within 48 hours, and the Developer app stated that I would receive an email soon. Guess what? I didn't receive an email. Instead, I got a message in the Developer app saying, "Enrollment through the Apple Developer app is not available for this Apple Account. Visit the Apple Developer site to enroll." What is happening? I just paid for a subscription using my iCloud email in the Developer app, my bank released the funds, I got a receipt, and yet I didn't get access? Well, okay—I went to the website, but instead of giving me an option to proceed with the previous subscription, they asked me to pay AGAIN. This time, it was 99 dollars. Since I'm in hurry, I paid again, assuming they will refund one of the charges—because how could one account have two same subscriptions? Strangely, for this second payment, I didn’t receive an email receipt, just a message saying that the order request would be processed soon. Now, the problem is that this second subscription isn’t even listed in my subscriptions—only the first one is. On top of that, I’m worried I won’t get access within 48 hours as promised, since I’ve seen other people waiting for months after paying. That’s not fair. I also saw that some people were asked to provide an ID to confirm their identity, but I was never asked for that. I'm not from the US, I’m of legal age, and I’ve been an Apple user for almost a year. Does anyone know what’s happening and how I can avoid getting scammed by Apple? It sounds weird, but it’s ridiculous that a premium company like Apple has these kinds of issues. I contacted support, but I haven’t received a response. Thanks in advance.

Can someone tell me how to unenroll from the developer program?

Hello Apple users, Am in Rwanda i have been struggling with enrolling in apple developer account, am stacked on payment steps I have charged my account with credit card but it's been 5days, seems like the payment is not yet processed not even an email, can u help me with this isssue?

my apple dev membership expired, I can’t change anything so I went to support, case number 102637543521. They said it’s because I moved to a different country. I emailed them my proof of address then they stopped replying. Then I tried to start new support requests but nothing came back, I think I might be flagged by the system. i need the membership to publish apps pls help

Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.

Hello everyone, I build and run the app in iPhone in developer mode but now i am trying to install and run the app in another iPhone in which i did not turned on the developer mode. it installed but not opening without the Developer mode. Is there any another way to install and run the app with Developer mode for one time. If not then tell me the process how i can do publishing in testFlight or appStore. Thanks

Hi everyone. I can't reset device date. Hi everyone. I can't reset the device date. When I try to reset the device date, I got the following message after reset

can i contact by telephone )

in iOS 26.0 (23A5287g) - iPhone 15 Pro, I don't see search option in contact list. This gives hard time for user to search in the list of contacts.

Been assigned a app manager role by my organisation so i could have cert and profile creation function but membership details still show i am a developer. It has be 4 days and roles is not updated. How can i proceed?

I Got The Developer Beta For iOS AND iPadOS 26. On my main devices because im poor and cant buy another one. so.. should i be worried of it being unstable? Also i didnt backup because iCloud Is Full and im not paying for a better subscription thats more expensiv.