Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Apple Developer Program Renewal Issue
I am trying to renew my Apple Developer Program enrollment, but my order has been cancelled six times without any explanation. My setup: macOS version: 26 Tahoe Apple Developer account region: Australia Device: US-manufactured MacBook Payment method: Australian credit card What happens: Every time I attempt to renew, the order is placed but then cancelled by Apple, with no reason given. What I’ve tried: Verified payment details Confirmed account region settings Retried multiple times with the same result Question: Has anyone faced a similar issue with Apple Developer Program enrollment renewal? Could the issue be related to region mismatch (account vs. device vs. payment)? What steps should I take to resolve this, or is there a specific Apple support channel that handles these cases?
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82
Oct ’25
Suddenly being asked for export compliance, even with ITSAppUsesNonExemptEncryption set to NO
Hello everyone, I've encountered an issue with export compliance on App Store Connect that I haven't seen before. In my Info.plist, I have always set the ITSAppUsesNonExemptEncryption key (formerly App Uses Non-Exempt Encryption) to NO. In the past, this was sufficient to bypass the export compliance questions when submitting a build. However, with my most recent submission, I am now being prompted to answer these questions. Nothing has changed in my app's encryption usage. Has there been a recent change in policy or a system-wide issue that would cause this change in behavior? Is anyone else experiencing this? Thank you for your help.
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165
Oct ’25
From Organization to Individual program
Hello, Few years ago I submitted the Apple Developer Program as organization using my personal email. Today, the organization does not exist anymore. I renewed my membership but I cannot delete the organization that does not exist anymore. How can I switch from the organization to the individual program? I hope I should not pay twice Thanks Andrea
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80
Oct ’25
Unable to Contact Support While My Apple Developer Enrollment Is Under Review.
I am trying to enroll my company in the Apple Developer Program. My enrollment status shows as “Under Review,” and I received instructions to contact Apple to continue enrollment. However, when I attempt to submit a support request, I got: "This email address isn’t valid. To update your email address." I can't submit Contact Apple Developer Support Online ticket, I got "This email address isn’t valid. To update your email address.". And I cannot change my email. Even tho, my email is correct and used for Apple Business Account. I try calling Contact Apple Support - Apple Support, but they can't help me, They are only technical support for devices. Email is used for Apple Business Account only. How can I continue enrollment?
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198
Oct ’25
ApplePay mTLS long response time
I'm calling the endpoint https://apple-pay-gateway-cert.apple.com/paymentservices with mTLS and it's taking over 15 seconds to complete the request. This is happening only when deployed through AWS. I have tried a dummy dotnet and node lambda with the same result. Wondering if anyone had the same issue. Also stack overflow post explaining the code in more depth - https://stackoverflow.com/questions/79755891/mtls-http-call-taking-over-15-seconds
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165
Sep ’25
Unable to log into Developer Account
Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?
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665
Sep ’25
Unable to renew the Apple Developer membership.
Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.
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148
Sep ’25
Unable to renew the Apple Developer membership.
Hello. I have already completed the renewal payment on Aug. 8 and the payment is currently in good standing. Please review my situation below: My app has been taken down due to membership expiration. I already renewed on Aug. 8, and the payment went through without issues. I cannot renew. Even when accessing with the owner account, the membership button does not appear — only four buttons (Tools and Resources, Profile, Emails, Agreements) are visible. If I press “Enroll today” as the only option, it moves to a screen saying “Your Apple Account is already associated with the Account Holder of a membership.” and I cannot enroll. Thank you.
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110
Sep ’25
D-U-N-S Number Not Accepted for Sub Office / Chapter Organization
We are a sub-office (chapter) of an organization, but we operate independently under a government gazette notification. We have obtained our own D-U-N-S Number in our chapter’s name. However, when we try to enroll in the Apple Developer Program, Apple is not accepting our D-U-N-S Number. The response we received was that we need to use the account of our head office. The issue is that we are effectively a head office ourselves, operating independently with government recognition, and other platforms have already accepted our D-U-N-S Number without issue. Has anyone faced a similar situation? How can we resolve this with Apple so our chapter can have its own developer account?
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55
Sep ’25
Desperate for our license renewal
We requested our renewal almost 4 weeks ago. No status updates at all. When we've asked support, we get "It's been escalated" and that we just have to wait. We have quite a large number of people who can't do their work as a result and it's causing a major impact. Is there ANYONE at @apple that can help push our renewal through? Anyone???
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84
Sep ’25
not a developer being hacked
i am not a developer but im being hacked and my devices are being enrolled into developer / mdm on all my personal apple devices it startted off with all these logs on my phone/ mac that was logging all my activity, networks, device details etc. its gotten to the point that its putting my life in danger my 911 calls even were being intercepted and i saw a list of voices downloaded and when certain words i said were said; they would be ignored or replaced. i suspect my identity haa been stolen and ive been illegally enrolled or configurated by apple configurator to basically have a software license agreement that i never agreed to and do not even have the capability of using when i go to apple developer it says all system status active please i need help asap someone is hacking me and i do not agree to these terms!!
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Sep ’25
Charged for Renewals Despite Being Under Review for 13 Months
Hello everyone. I'm hoping to get some guidance on a unique and difficult situation we've been facing for over a year. Our app was approved and had been live on the App Store for some time. However, 13 months ago, our developer account enrollment was revoked. Since then, our app has remained live on the App Store, but we've been unable to make any updates, fix bugs, or respond to user feedback. We've been trying to resolve this with Apple for over a year, sending countless emails and making numerous phone calls, but we've had no luck getting through to anyone who can help. To make matters even more confusing, we were recently charged for our annual developer program renewal, despite being unable to use the service. This renewal charge has left us in an unclear position. We were starting to lose hope that this issue could ever be resolved, but this recent charge has made us wonder if there's still a chance. We are seeking advice on whether we should continue to hold out hope or if this is a sign we should move on. If anyone has experience with a similar issue or knows of an effective way to escalate this matter to the right people at Apple, your advice would be greatly appreciated. Thank you for your time and any help you can offer.
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Sep ’25