I’m using the shielding API, my code: let store = ManagedSettingsStore() let whitelist = SharedDefaults.whitelistApplications store.shield.applicationCategories = .all(except: whitelist) And to clear the shield, my code is: store.shield.applications = nil store.shield.applicationCategories = nil The issue: Some users report that after uninstalling my app, the shield is still active, and the UI changes to the default iOS system interface. Even after restarting the device, the apps on the phone remains locked, so the user has no way to remove the shield. Recently I’ve received several complaints on social media and App Store comments, accusing my app of being malicious software. This is not a 100% reproducible bug, but it happens frequently enough. I was also able to reproduce it myself by uninstalling the app during an active lock session. Could Apple engineers please look into this issue and advise how to ensure that once the user uninstalls the app, the device is no longer locked?

There's a list of bug reports: FB19778882 FB19813796 FB19852724 FB19767262 FB20378888 FB20379383 FB20394663 Me and many other users have issue with push notifications. To reproduce this you should do this steps: Lock iPhone and make it idle for 10+ minutes; Send any message from other device via third-party app that uses push notifications (WhatsApp, Telegram and etc.); After few attempts you can see, that messages don't deliver. They delivers immediately when I unlock iPhone or go to the app. This bug reproduces on iOS 18.7 and 27. As I think iPhone goes to deep sleep after 10+ minutes after it locked and don't get push notifications. I've tried everything: many of settings, DFU without backup, but nothing helps to resolve this issue. Pay attention, please, cause this bug is very annoying and present on iOS 18.7 (that is the last for many devices) and latest iOS 26. Thanks!

Is there a way to configure the APNS notification sound volume to be louder? I am implementing some custom sounds(narrative sentences) for APNS, it does play the custom sound, but the volume of the custom sound is not loud enough even though I had set the device's volume and "RingTone and Alerts" volume to max. I tried to amplify the custom sound file, it does play louder but the result is minimum if I want to maintain the quality of the sound without it been distorted. I tried to use Notification Service Extension, AVAudioPlayer and AVAudioSession to play the sound, it does play louder in max volume compare with relying on default sound payload in APNS, but the problem is AVAudioPlayer and AVAudioSession do not seems to be usable when the application is in background or killed state, is there any other alternative I could use?

When the app kills the process. Received APNs push message. Push messages carry voice related information. At the same time as receiving the push, obtain the voice playback of this voice message. How to achieve it?

everytime i get my devicetoken from mdm certification,send to apns (api.push.apple.com 443),always return 400,please help me confirm if the devicetoken is expired or somethine wrong else here is the request and response device_token:79c3aec2b2c2b672c3b756c3910977c3a936c3aae280985ac380e280a6091cc2bfc3a132192b14c392c2be7a2ee280a229c3aa push_magic:AAFDAB81-0E63-4B72-A60A-1F8085325870 status_code: 400 headers: {'apns-id': '14BDD477-7D76-A2FB-582C-140BBD95A420'} resp: {'reason': 'BadDeviceToken'}

Hi Apple team, We’re shipping a Live Caller ID Lookup extension on iOS 18 and have a question about the automatic refresh of configuration/PIR parameters. Questions 1. Is there any documented interval/TTL (min/max) for the system’s automatic refresh of /config and PIR parameters, or is it entirely opportunistic (battery/network/usage)? I can’t find a cadence in the IdentityLookup docs. 2. Does iOS honor server cache headers (e.g., Cache-Control/Expires) to influence when it re-fetches? 3. Which events also trigger a refresh (enable/disable in Settings, OS/app update, device reboot, token/epoch change)? 4. Are there rate limits or best-practice limits for calling refreshExtensionContext and refreshPIRParameters?

Hi everyone! I’m integrating push notifications for a taxi-driver app and ran into a blocking CarPlay issue. When the iPhone is connected to CarPlay (wired or wireless), the push arrives on the phone without any sound and nothing is shown or announced on the CarPlay screen. If I unplug CarPlay, the same push plays the default sound and shows a normal banner on the lock screen, so the payload itself looks valid. Environment iPhone 13 Pro, iOS 18.0 CarPlay head-unit: Xcode 16.2 CarPlay Simulator App built with Flutter 3.22 + firebase_messaging: ^15.2.5 Deployment target: iOS 14.0 Xcode capabilities enabled: Push Notifications, Time-Sensitive Notifications App settings on the device: Allow Notifications -› Sounds ON, Show in CarPlay ON Siri › Announce Notifications › CarPlay: master toggle ON + my app added to the allowed list Driving Focus = Off (same result if it’s On) Native setup in AppDelegate.swift UNUserNotificationCenter.current().requestAuthorization( options: [.alert, .sound, .badge, .carPlay] ) { _,_ in } let carPlayCategory = UNNotificationCategory( identifier: "CARPLAY_ORDER", actions: [], intentIdentifiers: [], options: [.allowInCarPlay] ) UNUserNotificationCenter.current().setNotificationCategories([carPlayCategory]) UNUserNotificationCenter.current().delegate = self application.registerForRemoteNotifications() APNs payload that I send via FCM { "aps": { "alert": { "title": "New test order", "body": "Location info test" }, "sound": "default", "category": "CARPLAY_ORDER", "interruption-level": "time-sensitive", "relevance-score": 1 } } What could be the problem? Please help me solve the error

Hi, We have a use case where our app needs to send repeated push notifications (both normal and critical alerts) to inform the user about a critical device state and grab their attention. Since iOS doesn’t allow us to schedule local notifications beyond 30 seconds, I need to send multiple pushes from the server side. My questions are: Is there any documented limit on how many push notifications can be sent back-to-back before Apple starts throttling or restricting them? Are critical alerts treated differently from normal notifications in terms of delivery restrictions or frequency limits? Is there a recommended approach for handling scenarios where repeated urgent notifications are necessary to keep the user informed? I want to make sure I’m following Apple’s guidelines and not risking rejection during review.

Dear Apple Developer Support, I am currently developing an iOS application that uses push notifications with custom .caf audio and a Notification Service Extension. I have implemented the extension to download and play a dynamic sound file from a remote sound_url. It works well when the app is in the foreground or background. However, when the app is force-closed (swiped up from multitasking), the Notification Service Extension does not seem to run. As a result, the custom sound is not downloaded or played. I would like to confirm: Is it possible to trigger the Notification Service Extension when the app is killed? If not, what is the correct way to play a custom .caf sound when the app is terminated? Should I preload and save the .caf file in App Group storage and reference it by name in the sound field? Are there any best practices or limitations regarding push notification customization when the app is killed? I appreciate your help in clarifying this issue. Thank you very much! Best regards, Phan Van Tung

When subscription renewing , can do purchase_date faster than notification_date quickly? I received my app user purchase notification this purchase date is 2025-08-31 06:42:54(UTC) but notification date is 2025-08-30 22:45:01(UTC) how can you do this? I can't understand it please let me explain

We're building a taxi driver app. Our goal is simple: Play a notification sound when a new ride request arrives — even if the iPhone is connected to CarPlay. We use Firebase push with "sound": "default" and "interruption-level": "time-sensitive". The app requests .carPlay and uses a category with .allowInCarPlay. Everything works when CarPlay is disconnected — we get sound and banner. But when connected to CarPlay: the push is delivered silently, no sound is played (even on the phone), Siri Announce is enabled, but nothing is spoken. Questions: Is notification sound blocked when CarPlay is active, unless the app has CarPlay entitlement? Is Siri Announce the only way to notify the driver audibly in this case? Would getting a CarPlay entitlement (e.g. CarPlay.communication) fix this without building a full CarPlay UI? Thanks — all we need is a reliable sound alert when a new ride comes in.

I have a working AlarmKit app, but I've noticed that after any iOS update (e.g. the 26.0.1 update from a few days ago), my scheduled alarms seem to lose their UI strings, so instead of the Stop button saying "Stop", it says "alarm_ui_stop_button" (which is my localization key for the button text). If I delete the alarm and re-add it, then it works again... until the next software update. It seems like OS updates are interfering with the link between scheduled alarms and app localization strings, which I believe are dynamically looked up at alarm time (not at configuration time). I am settings the strings in the standard way like this: AlarmManager.AlarmConfiguration( schedule: .fixed(date), attributes: AlarmAttributes<SDAlarmMetadata>( presentation: AlarmPresentation( alert: AlarmPresentation.Alert( title: "alarm_ui_title", stopButton: .init(text: "alarm_ui_stop_button", textColor: .yellow, systemImageName: "xmark") ) ), metadata: SDAlarmMetadata(title: title, subtitle: subtitle), tintColor: .yellow ), sound: .default ) Has anyone else noticed this or found a workaround? I guess I could use localization keys that are identical to the desired text, but this would only work for one language.

If a notification: ONE_TIME_CHARGE is used to ship the IAP content, it involves a point where the client might not finish the transaction, yet the item is shipped. Will an unfinished purchase affect refunds?

Hi all, I have a React web app that we use as a Progressive Web App (PWA). We currently: Use PWA Builder to package it for Android and iOS Host the app on a secure HTTPS URL Use Firebase Cloud Messaging (FCM) for push notifications (working on Android) However, on iOS, we are unable to get push notifications to work. I understand that PWAs on iOS have limited push support (Safari only, and not through WebView). So I explored using Capacitor, but: Capacitor can load a server.url pointing to our hosted app (great for reuse), but push notifications don’t work If we build the web app locally (npm run build) and embed it in the native iOS shell via Capacitor, push works We would prefer not to fully merge our authentication and main app UIs if avoidable Questions: Is there any approved way to enable push notifications in an iOS .ipa built from a hosted web app (URL) using PWA Builder? If not, is embedding the web assets locally the only Apple-approved way to get push support? Are there any best practices or native plugin recommendations (e.g., APNs or FCM) for handling push notifications in iOS app? Thanks in advance for any guidance. 🙏 Let me know if more technical details would help.

We are facing an issue where VoIP notifications are not delivered to a user's device. If we login with the user credentials on another device the VoIP notifications are being received, if he logs in on his device VoIP notifications are not being received anymore on all devices. So When the user logs in on the affected device, all devices on that account stop receiving VoIP pushes (including the affected one). Logging out on the affected device restores delivery to other devices. What could cause this issue? It's only happening for this user so the configuration and mobile app PushKit code is working as intended.

I have converted a large part of the data, but only 5% of the data was successfully converted. The failed devicetoken shows "bad devicetoken" when accessing APNS. Here are examples of failed conversions devicetoken. Is there any official documentation for this part? DeviceToken Orgin \xc2\xa1\xcb\x9cr\xc3\x81\xe2\x80\x9e\x01b\xc3\xbce1pf\t\xc2\xa7\xc3\x82v}\xc3\xa1\xc3\x9a:?\r\n\xc3\xa5\xc6\x92\xc3\xb7y\xc3\x9e\xe2\x80\x9c\xc3\x89r

Issue: I am making an application that stores data locally from notifications fired from the server. Everything works fine in the foreground but the background is having problems with not being triggered when notifications are fired. So we tried firing 2 notifications at the same time, including default and silent types. But the problem continues to arise on ios 18, when firing multiple times like that, the trigger is not handling all notifications, leading to data loss. I tried on ios 15 and it worked fine. Environment: Device or Simulator: Iphone 11 pro max (iOS 18.3.2 Steps to Reproduce: Open app, allow received notification. Move app to background mode or terminate app. Sent 2 notifications: a. Default notification payload: { "aps": { "content-available": 1 }, ”notification”: {…}, “alert”: {..}, “data": "some_value" } b. Silent notification payload: { "aps": { "content-available": 1 }, ”data": "some_value" } What I've Tried: Trigger notification in function: application(_:didReceiveRemoteNotification:fetchCompletionHandler:) Handle write data to local storage in above function, put it in background thread also. Thanks in advance!

I have a database in CloudKit, where the host share (using CKShare) a record to participants. The record is in her private database, but for the participants is in their shared database. How do I send push notifications to everyone when a new child record is created?

Hi all, May I please ask for an official clarification or documentation reference from Apple regarding this scenario: Is it possible for an iOS app to automatically launch or open a specific screen when a push notification is received — while the app is in the background or terminated (killed) state? I understand that for most cases, user interaction (such as tapping the notification) is required before the app can show UI. However, I’d like to confirm whether this is also true for time-sensitive or critical alert notifications, including emergency use cases (e.g. public safety alerts). Specifically: Can a critical alert notification directly launch the app or present a view controller? Or is user interaction always required before the app can present any UI, even with the critical alert entitlement? I would appreciate if anyone — especially Apple staff or engineers — could share an official Apple document or statement that confirms this behavior. Thank you very much! (Use case context: I’m developing an emergency broadcast feature for a property management / tenant app.)

UNNotificationAttachment convenience init method seems to be checking for supported file types based on the extension of the file URL provided as a constructor parameter. This seems to be sub-optimal at best and incorrect at worst. Is this is a known issue for which a bug already exists?