During our Apple Pay integration testing, we encountered an issue that we're unsure how to resolve. Below are the steps we followed: Created an Apple Pay sandbox test account for Raul and added a test card, following the documentation here: https://developer.apple.com/apple-pay/sandbox-testing/ Opened the Golfmanager platform and initiated a booking. For payment, selected Apple Pay as the method. Raul clicked the Apple Pay button on the Golfmanager UI. He scanned the QR code using his iPhone, logged in with the test account. Apple Pay began validating our merchant identity and retrieved the wallet token to proceed with payment. The Apple Pay payment sheet appeared on Raul's iPhone, showing the card details and the amount requested by Golfmanager. Suddenly, the Apple Pay sheet closed unexpectedly, and we have no insight into what went wrong or what might be missing on our end. Here is the video: https://drive.google.com/file/d/1r-73edQ9eBZzXi6HoSYYGjKO8LbxBrZi/view?usp=drive_web

Hi, I am currently implementing a recurring payment feature using the Apple Pay JS API. Based on the official demo (https://applepaydemo.apple.com/apple-pay-js-api), it appears that the recurringPaymentRequest object only supports a maximum of two stages: trialBilling and regularBilling. However, our service requires a multi-stage billing model with three or more different cycles/amounts as shown below: Example Schedule: Stage 1: 2,000 JPY (2026-03-01 to 2026-04-01) Stage 2: 1,500 JPY (2026-04-01 to 2026-10-01) Stage 3: 1,000 JPY (2026-10-01 to 2027-10-01) Stage 4: 500 JPY (Thereafter) Questions: Is there any way to directly define and display three or more different billing cycles/amounts on the Apple Pay payment sheet? If the API is strictly limited to two stages, what is the Apple-recommended way to provide transparency for such complex schedules while remaining compliant with the guidelines? For instance, is it acceptable to set the final amount in regularBilling and explain the preceding stages in the billingAgreement or paymentDescription fields? I would appreciate any insights or official guidance on this. Best regards,

Hello, On my website, I have a button to make a payment via Apple Pay. When I click on it, the Touch ID window opens correctly. However, when I place my finger on the Touch ID, I get a payment error. This issue only occurs in production mode. In sandbox mode, everything works perfectly. Here is a log file : log.txt Thank you in advance for your help.

Hello All - I'm attempting to enable my companies app to add credit card to Apple Wallet. Part of our app enables customers to generate new virtual cards on demand and I'm attempting to enable the ability to add these cards to the Apple Wallet. Everything seems to be working all the way to the final stage of the process where I get a PKPassKitErrorDomain systemCancelled and I can't seem to find any clues as to why the system is canceling. For context - I have the com.apple.developer.payment-pass-provisioning entitlement. I have both the Wallet and In-App Provisioning capabilities enabled in the App. I have defined a PKAddPaymentPassViewControllerDelegate class that implements both the generateRequest and didFinishAdding methods. I'm leveraging PKAddPaymentPassViewController in SwiftUI by using a UIViewControllerRepresentable implementing class that returns the view controller properly when makeUIViewController is called. I build a PKAddPaymentPassRequest object and ensure that it is properly filled with encryptedPassData, activationData, and ephemeralPublicKey. As a user I'm able to go to the virtual card view, open the instance of PKAddPaymentPassViewController, select the destination for the card, see the Add Card information. I get to the point where the view tells me it's contacting the card issuer and then I get an error message "Could Not Add Card - Try again later or contact your card issuer for more information" with a "Set Up Later" button. I then get the system canceled error. I should mention that I'm able to add these virtual cards manually via the Apple Wallet. The process works similarly but requires me to provided an OTP to conclude the process. This flow works and I have active cards in my wallet. I'm having a very hard time figuring out how to try and debug this issue further. The only error that the system returns is the system canceled notice. Any insight into where I might be missing something or how to debug the issue further would be greatly appreciated. Any thought on how I could debug this further would also be greatly appreciated. Thanks in advance - AYAL

We have verified our domain but if the file is removed from the deployed site after verification will this impact using ApplePaySession.applePayCapabilities in real time? We use that method from the JS api in our React app to determine whether or not to show the apple pay button. When that function is called in the browser, do the apple servers ping the https://our.domain.com/.well-known/apple-developer-merchantid-domain-association URL at that time? Or do they check for it periodically? The reason for asking is that with our many environments we wonder if we can verify each environment's domain by adding the file once. The file will be wiped out by our CICD process as it goes up the environment stack through our development workflow. Or do we need to maintain that file for each environment and add something to our build process?

I developed a web app using .net c#. The app runs a workflow which included Apple payment. App can work on any browser of any device (even non-IOS). When the app is browsed using PC windows Chrome browser, the payment sheet will show with QR code to scan using iPhone. If I cancelled the pop-up by clicking on X without scanning the code, and then returned to idle screen and performed another payment, I will reach paymentRequest.Show() but nothing will show and no errors are logged in console. Note that: I use Payment Request API The issue appear on the second payment. The issue will be solved once I refresh the page. My app supports both single and separate pages mode and issue appear on both. I used to see an error "Uncaught NotSupportedError: Failed to execute 'define' on 'CustomElementRegistry': the name apple spinner has already been used with this registry. So I thought the issue might be in loading the apple SDK script multiple times, and solved the issue to be loaded only once. The error disappeared but the issue persist without errors.

Dear Apple Developer Support, I would like to request a technical escalation to the engineering team regarding an ongoing issue with Apple Pay domain verification. Error returned by Apple Even though Apple’s request to our domain returns HTTP 200, the verification still fails with: resultCode: 13014 resultString: "Domain verification failed. Review your TLS Certificate configuration to confirm that the certificate is accessible and a supported TLS Cipher Suite is used." requestUrl: https://developer.apple.com/services-account/QH65B2/account/ios/identifiers/verifyDomain TLS Certificate Validation We performed a full TLS analysis: Certificate issued by Sectigo Public Server Authentication CA DV E36 (public trusted CA) Full and correct certificate chain No handshake errors Configuration fully valid SSL Labs rating: A From our side, the TLS configuration is confirmed to be correct. Accessibility of the .well-known file The file is publicly and accessible It returns 200 OK and the content is exactly identical to the file downloaded from the Apple Developer Portal, without any modification. Our network team confirmed that Apple’s verification request also receives HTTP 200 when pressing “Verify” in the Apple Developer Console. Network-side findings We monitored Apple’s request in real time. Findings: TLS handshake succeeds No cipher mismatch File delivered correctly Status: 200 OK No redirect or transformation applied Despite this, Apple still returns error 13014. Request for engineering review We kindly request that an Apple engineer verify the following: The actual TLS handshake performed by Apple's verification service (cipher suite, protocol negotiation, SNI, trust chain). Whether the Sectigo issuing CA is fully trusted and supported by your domain-verification backend. If there is an internal reason behind error 13014—since the external message does not provide actionable details. Whether the response is rejected for reasons other than TLS, given that the file is accessible and the request returns 200. The exact condition that leads Apple to report “TLS Certificate configuration is incorrect” in this case. This issue is blocking an urgent deployment and must be resolved as soon as possible. Existing case reference Case ID: 102760005987 We are fully available to provide: full response headers packet captures (PCAP) SSL/TLS diagnostics file integrity checks server configuration details or join a technical call (Teams / WebEx) Thank you in advance for the escalation. Andrea

Hello, I am developing an Apple Pay and In-App Provisioning integration for the bank where I work. All entitlements are properly configured, and we are integrated correctly with our Payment Network Operator (PNO). We are using PKAddPaymentPassViewControllerDelegate to handle the provisioning process. The flow progresses as expected up to the Terms and Conditions screen. However, after accepting the terms, the process fails with the message: "Could not add card." Upon checking the device logs using the Wallet profile configuration, I observed the following response from Apple's backend: Response: https://nc-pod10-smp-device.apple.com:443/broker/v4/devices/041315032816900221610987313158566F368A9CEBA1291E/cards/745f792b9d0644e5a6e713d54f505296/enable 500 Time profile: 1.80458 seconds { x-conversation-id = "6ec59a63424f4035915e32f22ea645e4" Vary = "accept-language" Content-Type = "application/json" x-pod = "nc-pod10" x-keystone-correlationid = "E3DD5A5A-FD18-4500-8570-2BD1334E281C" Date = "Thu, 17 Apr 2025 07:05:03 GMT" x-apay-service-response-details = "via_upstream" Content-Length = "49" x-envoy-upstream-service-time = "964" x-pod-region = "paymentpass.com.apple" } { errorCode = 40456; statusCode = 500; } This seems to indicate that the card enablement step is failing on the server side. Our internal systems have not logged any request failure from Apple at this step, which makes it difficult to pinpoint whether the issue is in the PNO integration, entitlement configuration, or something else. We are currently testing in a production environment on a physical device (not using sandbox), and provisioning flows are initiated through our iOS app using PKAddPaymentPassRequest. Could you please help us interpret error code 40456 and identify what steps we should take to resolve this issue? If needed, we can also provide the full device log and additional details. Thank you in advance for your support. Best regards, Mansur Bagwan

We have developed Apple Wallet Extension for our App. The in-app provisioning for the card is working. However when we try to add the card from Wallet extension it gives error saying "Your issuer does not yet offer support for this card". From the apple documentation we can see the issues is same as mentioned in Scenario 2 at following link https://applepaydemo.apple.com/in-app-provisioning#8.4 We are getting eligibilityStatus as 0 Below is the response from Wallet captured using SysDiagnosis https://crt-pod1-smp-device.apple.com:443/broker/v4/devices/0434320BCB1A90022306073796318273728D0A367FA927F4/cards 200 Time profile: 1.77856 seconds { x-conversation-id = ...... Content-Type = "application/json" x-pod = "crt-pod1" x-xss-protection = "1; mode=block" Server = "Apple" x-pod-region = "paymentpass.com.apple" regionbrokerurl = "https://crt-pod1-smp-device.apple.com:443/broker" Date = "Wed, 06 Aug 2025 11:39:30 GMT" Content-Length = "488" x-envoy-upstream-service-time = "1400" Strict-Transport-Security = "max-age=31536000; includeSubdomains" cross-origin-opener-policy = "same-origin" x-keystone-correlationid = ...... x-content-type-options = "nosniff" Vary = "accept-language" x-frame-options = "SAMEORIGIN" } { applicationIdentifier = ......; auxiliaryCapabilities = { }; cardType = 4; deviceProvisioningDataExpected = 1; eligibilityStatus = 0; identifier = ......; learnMoreURL = "https://www.apple.com/ae/apple-pay/banks/ae/en-ae.html"; nonce = ......; paymentApplications = ( { appletTypeIdentifier = Argon; paymentType = Credit; } ); region = "paymentpass.com.apple"; sanitizedPrimaryAccountNumber = 7008; sanitizedPrimaryAccountPrefix = ""; }

we are currently using the requestAutomaticPassPresentationSuppression API in my app. to prevent the Wallet interface from appearing when an NFC/RF reader is detected during active app usage. Recently, a new transit card supporting Express Mode (T-money Transit Card) was released in Korea, and we are seeing an increasing number of users enabling Express Mode. However, this has introduced an issue where users are unable to use the BLE-based functionality we provide via our widget. Specifically, when the user taps our widget, it triggers a BLE signal broadcast for approximately 10 seconds. In this scenario, when the user brings their iPhone close to our reader, Express Mode is activated before the BLE interaction can be established. This prevents the BLE signal from being successfully received and processed. We would like to ask: Is it possible to suppress Express Mode behavior (similar to requestAutomaticPassPresentationSuppression) even when the app is launched via a widget interaction? Alternatively, is there any way to delay or defer Express Mode activation temporarily when launching from a widget or during BLE communication? We would appreciate any guidance or best practices you can share regarding this scenario. Thank you.

We are implementing Apple Pay In-App Provisioning in our issuer iOS application and are encountering a HTTP 500 error returned from Apple servers during the provisioning flow. The issue occurs after generating the encrypted payload and attempting to complete the provisioning process. The Apple service responds with 500 Internal Server Error, preventing the card from being added to Wallet. We would appreciate assistance identifying whether this is caused by: • a payload formatting issue, • cryptographic material mismatch, • entitlement / configuration issue, • or a server-side issue. Environment Platform • iOS: 26.3.1 • Device: iPhone 13 mini • Xcode: 26.3.1 Apple Pay configuration • In-App Provisioning entitlement enabled • Issuer app authorized by Apple for provisioning • Payment Network: Mastercard • Token Service Provider (TSP): MDES Testing environment • Production • App distribution method: TestFlight Provisioning Flow Overview Our implementation follows the standard Apple Pay In-App Provisioning flow: 1. User taps Add to Apple Wallet in issuer app. 2. App presents PKAddPaymentPassViewController. 3. App receives: • Apple public certificates • nonce • nonceSignature 4. Issuer backend generates: • encryptedPassData • activationData • ephemeralPublicKey 5. These values are returned to the app. 6. App constructs PKAddPaymentPassRequest. 7. Wallet attempts provisioning. At this point the request fails and Apple servers return HTTP 500. We see this in the system console, with the phone having Wallet debugging profile installed. Checklist – Common Issues Verified Based on the Apple Pay In-App Provisioning demo guidance, we verified the following configuration items. Entitlements • com.apple.developer.payment-pass-provisioning enabled • Apple Pay capability enabled in Xcode • Correct Team ID and bundle configuration App configuration • PKAddPaymentPassViewController used for provisioning • PKAddPaymentPassViewControllerDelegate implemented • generateRequestWithCertificateChain implemented correctly Cryptographic data • encryptedPassData • activationData • ephemeralPublicKey All values are generated by our issuer backend and returned to the app Feedback ID: FB22249031 (In app provisioning error 500)

There's a purchase I make pretty often on a particular site and I'm trying to automate the boring parts with a macOS app. I can pull the merchant session from their ValidateMerchant endpoint. I can see the Apple Pay dialogue appear, then it will disappear with "Payment Not Completed." Is it fundamentally not possible to use someone else's merchant session in your own app? Thanks

During the development of our 3D game project, we encountered high memory usage requirements. To address this, we enabled Apple’s Extended Virtual Addressing (EVA) and Increased Memory Limit services. We have confirmed that both services were enabled in the developer backend as well as in Xcode, and we also used updated development and distribution certificates when building the app. However, in our validation process, it seems that EVA and Increased Memory Limit are not taking effect — the game still experiences memory overflow and crashes. Could you please advise: The correct steps to properly use Extended Virtual Addressing and Increased Memory Limit; How we can confirm whether these services are functioning as expected?

How do we get addPaymentPassViewController response for in app verification without calling that function ? Currently we have working in app provisioning but not in app verification. The apple docs say "The process of generating the cryptographic OTP value is the same as for generating activationData for In-App Provisioning.". How is it the same when in in app provisioning we have this button that returns all necessary info and for in app verification there is no clear way of recieving same info.

We are developing a native iOS financial application called Tradu: Stocks, Forex, and CFDs (Apple ID: 6473443264), which embeds a WKWebView to render all user-facing logic. All user interactions—including authentication with MFA—occur inside this WKWebView. To access native functionality, we use postMessage() to communicate between the web and native layers. This approach has worked successfully for biometric authentication, for example. We are currently integrating Apple Pay In-App Provisioning and have a few questions regarding compliance with the documentation provided by our Issuer Host (Modulr). In the document titled Getting Started with Apple Pay: In-App Provisioning, Verification, Security, and Wallet Extensions (Version 4.0, February 2023), all examples are based on a fully native application. We’ve managed to integrate most of the In-App Provisioning flow via postMessage() up to the point of passing encryptedData to the Payment View. Apple Pay button inside WKWebView In Section 7: Frontend Overview, the user initiates the provisioning by tapping a native PKPaymentButton (SwiftUI example). In our case, this button is rendered inside the WKWebView, styled according to the Apple Style Guide. While the document references this approach as a “raw mark text supplement,” is this method acceptable and compliant with Apple’s UX and technical guidelines? MFA requirement before provisioning In Section 4: Security Guidelines, it is stated that the user must have passed MFA at least once before starting the provisioning flow. In our implementation, users must complete MFA on every login (including on recognized devices) before the provisioning UI becomes available. Even though this is not tied specifically to “unrecognized devices,” is our MFA requirement sufficient to satisfy Section 4.2? Summary: Is using a web-rendered Apple Pay button inside WKWebView (instead of a native PKPaymentButton) considered compliant? Is our MFA enforcement model (required on every login) aligned with the security requirements outlined in Section 4.2 of the Apple Pay In-App Provisioning documentation?

Please take a look at: FB22280049

I'm implementing Apple Pay in my Flutter web app and I'm following the guidelines for domain verification using the apple-developer-merchantid-domain-association file. When I access the file at https://mydomain.com/.well-known/apple-developer-merchantid-domain-association through my web app, the browser silently downloads the file instead of displaying its content on the webpage. My question is: Is this the expected behavior for the apple-developer-merchantid-domain-association file? Should the browser download the file silently, or is there another step required, such as displaying the content on the webpage for verification purposes? I've consulted some resources and they indicate that the file download is the correct behavior. However, I'd appreciate confirmation from the community to ensure I'm implementing the verification process correctly. Summary is how do we know if apple has verified it?

I am writing regarding an issue I have encountered while attempting to complete a payment using test users created within the Sandbox environment of Apple Pay. The problem persists specifically when trying to make payments through the demo page at https://applepaydemo.apple.com/. Problem Description: When initiating a payment process with either of the following test user accounts. The flow proceeds as follows: The Apple Pay window appears correctly. Processing begins but does not conclude successfully. After processing concludes, there is no prompt for 'Pay with Touch ID'. Additional Information: Device & OS Version: MacOS 15.3.2 Browser & Version: Safari 18.3.1 Real Device or Simulator: Real device used First Occurrence: Before January 1st, 2025 Custom Configurations or Backend Used: No custom configurations or backend modifications are being utilized during interaction with the demo page. Could you please provide assistance in resolving this issue?

Hi, For one of my projects, I am using the Web Drop-in component of Adyen PSP on a Salesforce B2B Commerce site. One of the payment methods is Apple Pay. The payment method is rendered, but the Apple Pay button is not clickable. We tried debugging it but could not identify the root cause. Could you advise how this issue can be fixed? Thanks

Hi Support, When the applepay express transit option is used on emv payment cards, like this iPhone - Open “Settings” → “Wallet & Apple Pay” → “Express Transit Card”. And a emv single card has been enabled under Express Transit And on transit reader Apple Enhanced contactless Polling support is provided, ( with VAS not supported, user authentciation not supported) Sometimes ATQB response also comes from the iPhone or iWatch instead of the ATQA response, and then it causes the transit reader to report as collision error in the polling. Sequence of the packets: WUPA WUPB ECP frame WUPA WUPB ATQB WUPA ATQA